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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,669 reviews, last reviewed 13th Feb 2026
34% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very friendly and helpful staff at the Thatcham office. Very friendly and helpful staff at the Thatcham office. Reviewed on: 13th February 2026
Peter T's avatar
Peter T

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8669)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Electronic statements and online access or app. Reviewed on: 31st December 2025

In branch service review

5
Lewis was very helpful and pointed out a better account for me. Reviewed on: 31st December 2025

In branch service review

5
I like that I can go into branch to talk or withdraw money. Reviewed on: 31st December 2025

In branch service review

5
All my savings are with the Newbury. Convenient, give good one-to-one advice and always good customer service. Reviewed on: 31st December 2025

In branch service review

4
Great staff in the Alton branch. Reviewed on: 31st December 2025

In branch service review

5
Availability locally. Opening times. Lovely staff. Reviewed on: 31st December 2025

In branch service review

5
Staff very helpful and friendly. Reviewed on: 31st December 2025

In branch service review

5
Jessica and Dorothy were excellent in opening EMA today. All my dealings with the Society have been excellent. Reviewed on: 31st December 2025

In branch service review

5
Dorothy was very helpful and informative. Reviewed on: 31st December 2025

In branch service review

5
Excellent service, always very friendly. Definitely the best and friendliest and most efficient building society/bank. Reviewed on: 31st December 2025

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