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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8679 reviews)

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4.89

Based on 8,679 reviews, last reviewed 12th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Unbeatable face to face service Opening hours are fantastic on the high street. I can see a person face to face, they still have passbooks and have qualified savings advisers who are... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8679)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Good friendly staff.

Good friendly staff. Explained the savings option in a concise a clear way. Reviewed on: 10th March 2025

Reply from Newbury Building Society Hi Christopher, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

Deborah attended to my problem without hesitation.

Deborah attended to my “problem” without hesitation. She was friendly yet professional & she ensured I was happy at each point of the solution. She single-handedly solved my worries & after 45 minutes was still smiling. Thank you Deborah. Reviewed on: 10th March 2025

Reply from Newbury Building Society Hi Therese, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Deborah, who will be so pleased to hear them. Response date: 12th March 2025

Cash Isa

I opened a cash Isa. The staff were very helpful Reviewed on: 10th March 2025

Reply from Newbury Building Society Thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us when opening an ISA. Response date: 12th March 2025

Quick friendly efficient.

Quick friendly efficient......... .. Reviewed on: 8th March 2025

Reply from Newbury Building Society Hi Geoff, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

More ISA

Very helpful lady on the phone to get an appointment and when on the appointment in the office well looked after and gave me useful advice. Reviewed on: 7th March 2025

Reply from Newbury Building Society Thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

Meet all our needs

Convenient appointment on a Saturday morning. Very friendly and helpful staff. Reviewed on: 7th March 2025

Reply from Newbury Building Society Hi Allison, thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us on Saturday. Response date: 12th March 2025

opening an isa account.

opening an isa account. The chap in the Basingstoke branch was excellent, nothing was to much trouble. Reviewed on: 1st March 2025

Reply from Newbury Building Society Hi Ian, thank you very much for taking the time to leave us a review, we're glad you had a positive experience with us when opening an ISA. Response date: 4th March 2025

I explained what I was looking to save.

I explained what I was looking to save. The various options were clearly explained by Tracey. I was shown clear and easy to understand information on the various products and any questions were answered. The process of opening these savings account was very simple, easy to follow and fully explained Reviewed on: 1st March 2025

Reply from Newbury Building Society Hi John, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Tracey, who will be delighted to hear them. Response date: 4th March 2025

In branch service review

Good interest rates, always helpful and not much waiting to be dealt with. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

In branch service review

Lovely, friendly, informative staff. Reviewed on: 28th February 2025

Reply from Newbury Building Society Hi, we really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8679)

Really friendly, helpful staff and also easy to add funds by internet as well.

Good friendly staff.

Deborah attended to my problem without hesitation.

Cash Isa

Quick friendly efficient.

More ISA

Meet all our needs

opening an isa account.

I explained what I was looking to save.

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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