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Newbury Building Society: Savings reviews

4.88
Based on 8,535 reviews, last reviewed 12th Dec 2025
16% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Other places could learn from this Building Society All of the staff are engaging and helpful. I have received a lot of really good information about the products on offer yet never felt pushed into mak... Read more Reviewed on: 12th December 2025
Stephen D's avatar
Stephen D

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8535)

Review of the Newbury Building Society, Savings:

Great Customer Service

5
Your colleague fitted us in for an interview at short notice Great Customer Service Reviewed on: 30th July 2024
Reply from Newbury Building Society Hi Tony, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 31st July 2024
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Newbury Building Society

In branch service review

5
All the staff are friendly and helpful. Almost like family. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Very helpful staff. Everything is explained well. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind feedback. We’re always here to help and appreciate your trust in us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Face-to-face - a person, not an app!. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Very efficient, polite and friendly service. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
I always find the team really helpful and friendly! Great to bank with you, keep up the good work. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
The staff are always welcoming, friendly and helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Helpful, friendly staff, great service. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Mostly very good. However, waited 15 mins for someone to handle my call this morning. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your feedback. We’re sorry your experience wasn’t perfect and we’ll use your comments to improve. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Passbooks and accounts with monthly interest. Competitive rates. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

4
Rachel was excellent and very efficient. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted to hear Rachel made such a positive impact. Thank you for letting us know. Response date: 2nd December 2025
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Newbury Building Society

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