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Newbury Building Society: Savings reviews

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4.85

Based on 6,947 reviews, last reviewed 31st Dec 2024

20% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

8%

1%

0%

0%

Latest highest rating:

5

Tasha at Basingstoke branch. Tasha at Basingstoke branch was extremely helpful when setting up a savings account for my elderly father. Going above and beyond to assist when we g... Read more Reviewed on: 31st December 2024

Latest lowest rating:

2

Online access isn't good from my experience! Well after opening an in branch account attempted to get online access. Unfortunately after many attempts with must to-ing and fro-ing with building s... Read more Reviewed on: 19th November 2024

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (6947)

Review of the Newbury Building Society, Savings:

Great Customer Service

5

Your colleague fitted us in for an interview at short notice Great Customer Service Reviewed on: 30th July 2024

Reply from Newbury Building Society Hi Tony, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 31st July 2024

Different accounts for savers.

5

I wanted to add more money to my existing savings account - which I did. But then it was discovered that the added money went over the prescribed amount allowed so I then had to transfer the surplus amount to another account (senior saver). It required a further visit to the branch but in the end it was all settled satisfactorily. Reviewed on: 6th December 2024

Reply from Newbury Building Society Hi Catherine, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th December 2024

Staff were polite, there was no hurry, conversation...

5

Staff were polite, there was no hurry, conversation was friendly, service was excellent and the savings rates are very good. Staff pointed out the best savings rates for my needs and explained account restrictions Reviewed on: 30th November 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 3rd December 2024

In branch service review

5

Friendly and extremely helpful. Personal service and accessibility to people. Reviewed on: 29th November 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 3rd December 2024

In branch service review

5

Super caring and helpful, and some very patient staff. Reviewed on: 29th November 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 3rd December 2024

In branch service review

5

I like the fact they are a small, local building society with very helpful staff. Reviewed on: 29th November 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 3rd December 2024

In branch service review

5

Lovely as always - Holly was very attentive and efficient. Reviewed on: 29th November 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 3rd December 2024

In branch service review

5

Experience was good and friendly. Reviewed on: 29th November 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th December 2024

In branch service review

5

Staff always friendly and helpful. Reviewed on: 29th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 3rd December 2024

In branch service review

5

I love the instore experience - friendly, welcoming and helpful staff. Passbook accounts are great. Overall ethos and quality service to the community is fantastic. Reviewed on: 29th November 2024

Reply from Newbury Building Society Thank you for your kind words and taking time to leave feedback - we do appreciate it. Response date: 3rd December 2024

In branch service review

5

This is the best branch (Wokingham) and building society I have dealt with. Reviewed on: 29th November 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We will share your comments with our colleagues in Wokingham, who will be so pleased to read them! Response date: 3rd December 2024

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