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Newbury Building Society: Savings reviews

4.89
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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0%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Staff were great and very friendly. Reviewed on: 31st October 2024

In branch service review

5
Very nice staff, friendly and helpful. Reviewed on: 31st October 2024

In branch service review

5
Very friendly staff and helpful. Always a pleasure to visit the branch. Reviewed on: 31st October 2024

In branch service review

5
Doing an ISA transfer into the Society was so easy. Reviewed on: 31st October 2024

In branch service review

5
Staff are always polite and helpful. Reviewed on: 31st October 2024

In branch service review

4
Easy to do business with when opening new accounts. Reviewed on: 31st October 2024

In branch service review

5
I would score you a 10, but then there is no room for improvement. Reviewed on: 31st October 2024

In branch service review

4
I like being able to walk into the NBS on the high street. Staff were polite and friendly and kept my information secure by meeting me in a separate room when I opened my accounts. Plus it is the only bank in Alton allowing an 8 year old her own account. Reviewed on: 31st October 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th January 2025
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Newbury Building Society

In branch service review

5
Friendly, professional, knowledgeable and efficicent. Reviewed on: 31st October 2024

In branch service review

5
Jess' smile was lovely and her service was great in Abingdon. Reviewed on: 31st October 2024

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