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Newbury Building Society: Savings reviews

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4.88
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Very informative and friendly and professional and helpful. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Wonderful service. Good helpful staff. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Karen was very patient and helpful. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hello - we appreciate the time taken to leave us a review, thank you. We will be sure to share your comments with Karen, who will be so pleased to hear them. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Excellent service. Clarified and rationalised our accounts. Great team members. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Staff are always helpful and polite. No complaints. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Always very helpful and offer good customer service and advice. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Love how quick and simple it all it is. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Having a branch in Alton to visit is essential and makes progress easy. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Nice and easy and it was all explained very well. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 17th September 2024
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Newbury Building Society

In branch service review

5
Amazing, helpful. Nicole made the transaction perfectly simple. Reviewed on: 30th August 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, we really do appreciate it. We will be sure to share your comments with Nicole, who will be so pleased to hear them. Response date: 17th September 2024
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Newbury Building Society

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