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Newbury Building Society: Savings reviews

4.88
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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0%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Loving the new app. Always lovely ladies in Hungerford. Reviewed on: 31st July 2024

In branch service review

5
Staff are great in their roles and provide such useful information. It's not always about business!. Reviewed on: 31st July 2024

In branch service review

5
Jack was so helpful and couldn't do enough. Thank you. Reviewed on: 31st July 2024

In branch service review

5
Everything excellent in the Hungerford branch. I opened another account. Reviewed on: 31st July 2024

In branch service review

5
I like coming into branch as the staff are so helpful and friendly. Reviewed on: 31st July 2024

In branch service review

5
Everyone is very helpful and friendly. Reviewed on: 31st July 2024

In branch service review

5
Customer serviec advisors explained how all the accounts work so I could make an informed decision. Very helpful, clear explanations. Efficient and quick with the mail and service. Reviewed on: 31st July 2024

In branch service review

5
It is brilliant have an NBD branch in Hungerford - everyone is very helpful. Reviewed on: 31st July 2024

In branch service review

5
The staff are doing a first class job promoting the various savings products. Reviewed on: 31st July 2024

In branch service review

5
Staff are so friendly and professional and always make me feel at ease. Reviewed on: 31st July 2024

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