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Newbury Building Society: Savings reviews

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4.88
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
The Didcot branch are excellent. The couldn't do much better. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback about our Didcot branch, we really do appreciate it. Response date: 27th August 2024
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Newbury Building Society

In branch service review

5
Staff are always friendly and helpful. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Cannot improve, was business like with efficiency and friendliness. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Sensible, old-fashioned, helpful personal service. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

4
Things need to be easier to access and move money. All very old-fashioned. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very happy with the customer service. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

4
Needs to be quicker and easier access to withdraw and transfer money. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Easy to talk to. Some music or background music in branch would be a nice touch. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always a joy to see the staff in Abingdon - very friendly. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Bridget in Abingdon was so helpful - very lovely staff. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

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