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Newbury Building Society: Savings reviews

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4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Nothing to improve, it is great. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

4
Excellent service. Interest rates could be better. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
All staff very helpful, professional and friendly. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Had lots of things to do, cheerful and helpful. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Great staff who are always helpful and friendly. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very lovely people and very friendly. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Make you feel at ease and they are very helpful. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
I like the fact that you are on the high street and easily accessible. Face-to-face contact with you staffis another great reason for visiting. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

4
Had to have an appointment after calling in at the branch, so two trips. Hoping to have the passbook issued on the day but instead it was posted. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Wonderful staff. Difficult that transactions have to be done in person instead of online. However I imagine this is one of the reasons people love you so much. Nothing is ever too much trouble. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

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