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Newbury Building Society: Savings reviews

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4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Very friendly, efficient and helpful staff. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very relaxed but professional service. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very helpful in providing excellent guidance on my savings. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Opening a branch near me would be good. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Staff are very friendly and helpful. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very happy with our experience today. Rachel was extremely knowledgeable and helpful and went through exactly the accounts and areas we wanted help with. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
So far everything is simple, instant, local, clear and the people are very friendly and approachable. What more could you want?. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Good friendly service from Paula. Looking forward to the app. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Everything was straightforward and easy. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Would you please advise members of lower interest if they reduce balance below Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

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