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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8685 reviews)

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4.88

Based on 8,685 reviews, last reviewed 8th Apr 2026

86% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

A Masterclass in dealing with demanding customers We needed help to set up three new ISA accounts and and Tasha (1100, 8th April, Basingstoke). The whole process took nearly an hour and involved a lo... Read more Reviewed on: 8th April 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8685)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Very impressed with the service so far-I hope it continues at this level

I have been contacted by telephone by Staceu Kemp who was very helpful and arranged to send me a Savings Pack at my request together with a couple of freepost envelopes for future deposits . It was good to be able to actualy speak with a member of staff rather than having to rely on the dreaded email system Reviewed on: 3rd July 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Stacey, who will be so pleased to hear them. Response date: 4th July 2023

Newbury Building Society Branch Review

I enjoy coming into Newbury building Society because they seem more customer focused. Reviewed on: 30th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 7th July 2023

Newbury Building Society Branch Review

Sarah was very helpful and informative. Reviewed on: 30th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We will be share your comments with Sarah, who will be so pleased to hear them. Response date: 7th July 2023

Newbury Building Society Branch Review

Sarah was really helpful with opening a ema bond. Reviewed on: 30th June 2023

Newbury Building Society Branch Review

Excellent service, lovely staff, and very helpful. Reviewed on: 30th June 2023

Reply from Newbury Building Society We appreciate the time taken to leave us your feedback, thank you. Response date: 7th July 2023

Newbury Building Society Branch Review

Always helpful and good service. Reviewed on: 30th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 7th July 2023

Newbury Building Society Branch Review

It's nice to be able to chat in branch and face-to-face with staff, they are very friendly and helpful. Good savings rates, and nice and local. Reviewed on: 30th June 2023

Reply from Newbury Building Society We appreciate the time taken to leave us your feedback, thank you. Response date: 7th July 2023

Newbury Building Society Branch Review

All the staff are friendly polite and always cheerful. Reviewed on: 30th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 7th July 2023

Newbury Building Society Branch Review

Nice personal experience feels traditional. Reviewed on: 30th June 2023

Reply from Newbury Building Society We appreciate the time taken to leave us your feedback, thank you. Response date: 7th July 2023

Newbury Building Society Branch Review

Please provide passbook covers, thank you. Reviewed on: 30th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We'll be sure to share your comment with the relevant teams. Response date: 7th July 2023

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Newbury Building Society: Savings reviews

86% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8685)

Really friendly, helpful staff and also easy to add funds by internet as well.

Very impressed with the service so far-I hope it continues at this level

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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