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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,652 reviews, last reviewed 20th Jan 2026
9% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful staff. Very helpful staff. They explained the products in great detail. They take their time with customers and they listen to their needs. Reviewed on: 20th January 2026
Al 's avatar
Al

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8652)

Review of the Newbury Building Society, Savings:

Excellent customer service

5
I was taken through my savings options and was listened to when I wanted to make a point or ask questions. Reviewed on: 14th June 2024
Rodney McIntyre 's avatar
Rodney McIntyre
Reply from Newbury Building Society Hi Rodney, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th June 2024
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Newbury Building Society

In branch service review

5
Very knowledgeable regarding ISAs. Reviewed on: 31st December 2025

In branch service review

5
The time they took to explain to a new customer like me was helpful. Reviewed on: 31st December 2025

In branch service review

5
I feel comfortable here and always receive great help. Reviewed on: 31st December 2025

In branch service review

5
Helen was very helpful when I came in to close my late father's account. Reviewed on: 31st December 2025

In branch service review

5
We like that it is easy to come into branch where the staff are extremely helpful and knowledgeable. Reviewed on: 31st December 2025

In branch service review

5
I like that you still have people instead of having to go online. Can't be bothered to answer phone. Reviewed on: 31st December 2025

In branch service review

5
Always very helpful and understanding. Reviewed on: 31st December 2025

In branch service review

5
Good to be able to talk to a person. Reviewed on: 31st December 2025

In branch service review

5
Explained every step clearly so no need for improvement. Reviewed on: 31st December 2025

In branch service review

5
Professional, empathetic, organised, excellent service provided. Reviewed on: 31st December 2025

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