Write a review

Log in/Join

Go to business site

Go to business site

Newbury Building Society: Savings reviews

View other Newbury Building Society products

4.88

Based on 8,694 reviews, last reviewed 23rd Apr 2026

90% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Excellent customer service is still being delivered. My wife and I are long standing customers initially as mortgagors and now investors. We recently realised that we could improve the rate of return on ... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

Visit provider site Read all reviews See your review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8697)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Newbury Building Society Branch Review

4

Very friendly and helpful, but it would be great if this account (young saver) could be opened online. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Newbury Building Society Branch Review

5

Great rates, but even higher interest please. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Newbury Building Society Branch Review

5

Good rates of interest and higher always welcome. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Newbury Building Society Branch Review

5

Samantha was very good explained everything fully. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Newbury Building Society Branch Review

5

Very friendly welcome at Abingdon branch, good rates, great service.. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Newbury Building Society Branch Review

5

A simple experience and explained wll, thank you. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023

Unwelcomed

1

I felt like I was 'an inconvenience' when asked about investing £35k with you as your interest rates looked inviting. I look forward to hearing your comments. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for leaving feedback on your experience, and we are sorry to hear your experience was not positive - we would like to contact you to understand what happened in more detail, please contact us marketing @newbury.co.uk so that we can make contact. Response date: 3rd April 2023

Found all of the staff very helpful

5

Managed to fit me in appointment when i explained i couldn't get into Newbury very often & Stacey was very professional & explained the best account for me., which i have opened. Reviewed on: 31st March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Stacey, who will be so pleased to hear them. Response date: 31st March 2023

Everthing you want in a Building Society

5

The accounts are ready to manage at home and the staff are always friendly and understanding if you need help. Reviewed on: 31st March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 31st March 2023

Pleasant and efficient

5

On both occasions my husband and myself have had pleasant and efficient service from the two young ladies that dealt with our account openings, and would without question recommend the society Reviewed on: 31st March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 31st March 2023

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Club Lloyds Saver
from Lloyds Bank 4.33 from 76 reviews
Savings
from Darlington Building Society 4.90 from 12457 reviews
Savings
from Furness Building Society 4.78 from 9 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.81 from 1375 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

Man on beach

News, guides and insight from our team

View resource hub

UK money news stories - 24 July 2024

UK money news stories - 24 July 2024

24th July 2024

Posted in Money Talks by Errolyn Smith

Your Money, Your Voice: Have your say

Your Money, Your Voice: Have your say

24th July 2024

Posted in Our insights by Errolyn Smith

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Our latest research - customers see little impact of FCA's Consumer Duty one year on

24th July 2024

Posted in Our insights by Darryl Barkwill

Consumer credit awards winners 2024

Consumer credit awards winners 2024

11th July 2024

Posted in Awards by Darryl Barkwill