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Newbury Building Society: Savings reviews

4.89
Based on 8,675 reviews, last reviewed 4th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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Latest highest rating:

5

Always there when you need them We have been saving in the Newbury Building Society for many years and have always had a very positive and friendly service and have no intention of g... Read more Reviewed on: 4th March 2026
Coleen W's avatar
Coleen W

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8675)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

A positive experience with Newbury Building Society

5
Polly was very helpful and called me back exactly when she said she would. A lot of organisations "talk the talk" but Polly and the Newbury BS back that up by "walking the walk" too. I am very grateful. Reviewed on: 11th September 2025
Reply from Newbury Building Society Hi Glenn, thank you so much for your kind words! We will be sure to share them with Polly, who will be delighted to hear them. Response date: 12th September 2025
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Newbury Building Society

Easy and Quick

5
Really easy conversation, understood my options clearly, quick servive Reviewed on: 5th September 2025
Reply from Newbury Building Society Hi Daniel, thank you so much for leaving a review, we really appreciate it! Response date: 10th September 2025
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Newbury Building Society

In branch service review

5
Everything was good. Staff helpful - nothing could have been better. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
You're on the high street offering face-to-face service. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Lovely staff in Thatcham branch - always welcomed with a smile from all. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your comments - our Thatcham colleagues will be so pleased to read them! Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Bryony was very helpful in my savings appointment. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for taking time to provide feedback - we know Bryony will be so pleased to read your comments. Response date: 1st September 2025
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Newbury Building Society

In branch service review

4
Like the local branch. Internet not user friendly. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your comments - we appreciate you taking time to leave them. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Always efficient and friendly staff. Lovely clean officies. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for providing feedback - we appreciate it. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Face-to-face is brilliant to have! Always efficient and friendly staff. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you - we appreciate your kind words. Response date: 1st September 2025
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Newbury Building Society

In branch service review

4
Very impressed that staff contacted me to check that I had invested all that I intended to before the window closed. So kind. I wish the interest rate was confirmed in the letter though. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for taking time to leave feedback - we will look into this. Response date: 1st September 2025
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Newbury Building Society

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