Write a review

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8675 reviews)

View other Newbury Building Society products

4.89

Based on 8,675 reviews, last reviewed 4th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always there when you need them We have been saving in the Newbury Building Society for many years and have always had a very positive and friendly service and have no intention of g... Read more Reviewed on: 4th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

Verified source

Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8675)

Review of the Newbury Building Society, Savings:

Newbury Building Society are time wasters

I recently applied online to open a new saver account. I opened the account without any problems and I deposited funds. A few days later I received a phone call from a representative of Newbury Building Society informing me that my account will be closed because I live outside of their area of operation. When I mentioned that there was nothing in the account information or the application suggesting that I was not eligible to open the saving account, the response that I got from the representative of the society was that the rule about living in the operation area was stated in some obscure document that was available on their website. Allowing customers to open and fund saving accounts online and then deciding to close these accounts for reasons not mentioned in the account documentation is not a way to do business. It shows that Newbury Building Society is not a serious financial institution. The market is very competitive and my time is far to precious to have to deal with time wasters such as Newbury Building Society. Reviewed on: 26th April 2021

Reply from Newbury Building Society Hello Konstantinos, we are sorry to hear this. The terms and conditions (the document you mention) include full details of regional restriction information which outlines the post codes. To open the account we advise that these should be read and then you must then tick to agree that you have read them to complete the account opening process. We will certainly review how we can make it clearer that the terms and conditions include vital information and should be read on the site as a result of your feedback, so thank you for taking the time to provide it. If you would like someone to contact you to discuss this please do contact us at enquiries @ newbury.co.uk. Response date: 26th April 2021

In branch service review

Great service from Vess - polite and friendly. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for providing feedback - we will share your comments with Vess, who will be so pleased to read them. Response date: 1st September 2025

In branch service review

Very helpful staff. Good that there is still a counter. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you - we appreciate your feedback Response date: 1st September 2025

In branch service review

Amy was terrific, helpful and knowledgeable. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your comments - we will share them with Amy, who will be pleased to read them. Response date: 1st September 2025

In branch service review

Staff very polite and helpful. All good. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your feedback Response date: 1st September 2025

In branch service review

Fantastic service, easy and straightforward. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your kind words, we appreciate it! Response date: 1st September 2025

In branch service review

Very easy problem. Great personal interaction. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your feedback - we appreciate it Response date: 1st September 2025

In branch service review

Fast, easy and simple. Well organised service which allowed for a stress free trip. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you - we appreciate your feedback. Response date: 1st September 2025

In branch service review

Very quiet - perhaps some soft background music would make the branch more inviting. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you - that's something we will consider. Response date: 1st September 2025

In branch service review

Explained everything, friendly, and smiley. Reviewed on: 29th August 2025

Reply from Newbury Building Society Thank you for your feedback - we appreciate it Response date: 1st September 2025

In branch service review

Excellent service, thank you. Love having a local branch. Reviewed on: 29th August 2025

Reply from Newbury Building Society We love it too! Thank you for your feedback. Response date: 1st September 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Instant Access Account
from Principality Building Society 4.52 from 4 reviews
Savings accounts
from Moneybox app 4.94 from 948 reviews
Savings
from Bedford Credit Union 4.84 from 15 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.80 from 1363 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8675)

Newbury Building Society are time wasters

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024