Smart Money People Logo

Newbury Building Society: Savings reviews

4.88
Based on 8,535 reviews, last reviewed 12th Dec 2025
17% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Other places could learn from this Building Society All of the staff are engaging and helpful. I have received a lot of really good information about the products on offer yet never felt pushed into mak... Read more Reviewed on: 12th December 2025
Stephen D's avatar
Stephen D

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
Verified source

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8535)

Review of the Newbury Building Society, Savings:

Opening new Savings Accounts

5
My wife and I called in to the That branch to open new savings accounts. Although we did not have an appointment booked, we did not have to wait very long before meeting Gemma who dealt with our enquiries in a very efficient, professional & friendly way, presenting us with a Document folder containing all the necessary product information. The passbooks & covering letters arrived by 1st class post the next day. Reviewed on: 29th August 2019
Reply from Newbury Building Society Hi Kevin, thank you for taking the time to leave feedback for us. It's always lovely to hear when customers have had a positive experience with us. We will be sure to share your comments with Gemma. Response date: 29th August 2019
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Professional and helpful, approachable. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so happy to hear you’re pleased with our service. Thank you for being a valued customer. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Informative, polite, understanding. Great experience. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Service was polite, efficient and friendly. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your wonderful review. We’re proud to support our members and your feedback inspires us. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Got the wrong data but they still saw me. Absolutely amazing. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for letting us know. We’re committed to improving and your feedback helps us do that. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
B was polite, professional and very cheerful. She explained everything as we went along. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
As always, helpful and efficient. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Good and helpful with all products. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your wonderful review. We’re proud to support our members and your feedback inspires us. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Staff always courteous and helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Very polite lady, and very helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback about our colleague is greatly appreciated. We’ll pass this on to them today. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Prompt service, very helpful and informative. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products