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Newbury Building Society: Savings reviews

4.89
Based on 8,677 reviews, last reviewed 6th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026
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PB

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8677)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Very helpful young people in branch. Reviewed on: 31st July 2025
Reply from Newbury Building Society Great to hear! We’re proud of our team and glad they were able to help. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Excellent service, done with a smile. Reviewed on: 31st July 2025
Reply from Newbury Building Society Delighted to hear that! We always aim to provide excellent service with a friendly touch. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Excellent, personal service everytime. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks so much! We know how important that personal touch is! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Very helpful and also very professional. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for the kind words! We always aim to offer helpful and professional service. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Excellent, service with a smile. Reviewed on: 31st July 2025
Reply from Newbury Building Society Delighted to hear that! We always aim to provide excellent service with a friendly touch. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Branch looks lovely. Staff all friendly. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you! We're so glad you like the branch and found the team welcoming. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Needed help on the OneBanx and they were all very helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for leaving a review. We're so pleased to hear our team was able to help you with OneBanx. It's great to know you found the support helpful and friendly. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
You are able to come and discuss with any member of staff at any time. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for leaving a review. We’re really pleased to hear you feel comfortable speaking with any member of our team at any time. That open and approachable service is exactly what we aim to provide for all our members. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Easy to deal with and good customer service. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for leaving a review. We're really pleased to hear you found us easy to deal with and experienced good customer service. That’s exactly the kind of experience we aim to provide for all our members. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
All staff are friendly and willing to help, lovely team working here so easy to do anything. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your kind words. We're so pleased to hear that all the staff made things easy and were happy to help. It's great to know the team created such a welcoming and supportive environment for you. Response date: 8th August 2025
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Newbury Building Society

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