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Newbury Building Society: Savings reviews

4.89
Based on 8,677 reviews, last reviewed 6th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026
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PB

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8677)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Have been using since I was a child. Love the friendly staff. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words! Our branch teams always aim to provide a warm and welcoming experience, and we’re so pleased to hear that came through during your visit. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Given very good advice on my recent visit. Reviewed on: 31st July 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your experience. It’s great to know our service made a difference! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Friendly, knowledgeable staff. Love having a passbook. Reviewed on: 31st July 2025
Reply from Newbury Building Society It’s great to hear you appreciate the passbook service. Our branch colleagues take pride in offering friendly, face-to-face support, and we’re so pleased that came through in your experience. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
I appreciate you friendly, helpful, knowledgeable staff. The human touch is so important. I don't want to live my banking life online. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for taking the time to leave such a thoughtful review. Our branch teams are passionate about helping our members, and it’s great to hear that reflected in your visit. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
What I like is talking face-to-face with a well informed and pleasant member of staff. Don't ever close, please!. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society. Our branch teams are always here to help, and we’re so pleased to have supported you again. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Friendly and easy approach. Excellent terms. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words! We’re so pleased to hear you had a positive experience - it means a lot to us. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Lovely to be able to visit and ring my local branch. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you so much for your kind feedback! We’re delighted to hear you had a positive experience—it means a lot to our team. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Always helpful and friendly with lovely atmosphere and I don't have to do online. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words and support. We’re so pleased you had a great experience with us and look forward to welcoming you again soon. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Excellent, helpful service. Having a local branch is essential to us using this Society. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your lovely review! We’re proud to support our members and it’s always rewarding to hear when we’ve done a good job Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
I like being able to come into branch - the staff are so helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for taking the time to leave such a thoughtful review. Our branch teams are passionate about helping our members, and it’s great to hear that reflected in your visit. Response date: 8th August 2025
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Newbury Building Society

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