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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8677 reviews)

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4.89

Based on 8,677 reviews, last reviewed 6th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8677)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

Always a pleasure going into the branch. Everybody is always friendly and welcoming. Reviewed on: 31st July 2025

Reply from Newbury Building Society We’re so glad you felt well looked after by our branch team. Providing friendly, knowledgeable service is what we’re all about - thank you for sharing your experience! Response date: 7th August 2025

In branch service review

Always very helpful staff and I like to go locally to do business with real people. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your support means the world to us! Response date: 7th August 2025

In branch service review

Prompt service and a passbook. Wonderful. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your lovely feedback! We’re so pleased to hear you find your passbook useful - it’s a great way to keep track of your savings, and our branch teams are always happy to help. Response date: 7th August 2025

In branch service review

Lovely, friendly, helpful staff. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words! Our branch teams always aim to provide a warm and welcoming experience, and we’re so pleased to hear that came through during your visit. Response date: 7th August 2025

In branch service review

Recent interaction by post with the Abingdon branch was efficient and prompt. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words about our Abingdon branch! The team there is dedicated to providing friendly, personal service, and they’ll be delighted to hear your feedback. Response date: 7th August 2025

In branch service review

Always friendly, helpful and welcoming. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks for the great review! We’re so glad you enjoyed your experience and appreciate your support. Hope to see you again soon! Response date: 7th August 2025

Much easier now got online accounts

Much easier now got online accounts Reviewed on: 28th July 2025

Reply from Newbury Building Society Hi Beverly, we’re really pleased to hear that managing your accounts online has made things easier. If there’s anything else we can do to support you, just let us know. We’re always happy to help. Response date: 29th July 2025

Really straightforward & easy to set up my savings a...

Really straightforward & easy to set up my savings account. The Members of staff interacted with during the process were friendly and helpful. Reviewed on: 25th July 2025

Reply from Newbury Building Society Thank you for taking the time to provide feedback - we do appreciate it. Response date: 25th July 2025

Courteous and friendly service.

Courteous and friendly service. All queries answered fully. A very enjoyable experience. Reviewed on: 18th July 2025

Reply from Newbury Building Society Hi Jane - thank you for your feedback and for taking the time to leave us a review, we really do appreciate it! Response date: 21st July 2025

Very Efficient friendly staff (Anna and Panna)

Very Efficient friendly staff (Anna and Panna) Reviewed on: 5th July 2025

Reply from Newbury Building Society Hi Patrick, thank you for taking the time to leave us a review, we really appreciate your feedback. Response date: 7th July 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8677)

I wanted to open an account on an ISA of £20000 to s...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Much easier now got online accounts

Really straightforward & easy to set up my savings a...

Courteous and friendly service.

Very Efficient friendly staff (Anna and Panna)

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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