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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8725 reviews)

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4.88

Based on 8,725 reviews, last reviewed 13th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8725)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Fantastic customer service

I am disabled and wheelchair bound I was looked after by the staff they where very friendly and kind wonderful service I would recommend them to everyone Reviewed on: 15th November 2019

Friendly easy approachable staff.

Prefer supporting local building societies. Easy office access and I feel that I am not just a number with them Reviewed on: 15th November 2019

very good

Great service from the staff and from the info they publish for the likes of me to read and take in. Reviewed on: 15th November 2019

Easy and quick to apply.

Easy to open the account and very competitive interest rate. Reviewed on: 15th November 2019

Reply from Newbury Building Society Hi Ian, thank you for taking the time to leave feedback for us, it's much appreciated! Response date: 18th November 2019

Setting up savings account

I found it really easy to set up the savings account online. The only snag was that when I transferred some money into the account it didn't appear for a few days, leading to a bit of a panic! I followed the instructions on the website, but when I looks at FAQs they contradicted the instructions. However with one quick and easy phone call everything was resolved, so no harm done and I'm a happy customer. Reviewed on: 15th November 2019

Reply from Newbury Building Society Hi Matt, thanks for taking the time to leave feedback. Sorry for the panic! We will ensure we review the FAQs and instructions, thank you for letting us know and we are glad all is resolved. Response date: 18th November 2019

Highly recommended

I strongly recommend Newbury Building Society to friends/family! Reviewed on: 15th November 2019

5 * Building Society

We having been banking with NBS Since the nineties it is a wonderful team offering good rates and service Reviewed on: 15th November 2019

There're just good.

They're consistently good, which is exactly what I want and something other banks and building societies can't seem to manage. Reviewed on: 15th November 2019

Outstanding building society

Always friendly, always helpful, good products especially if you’re a member. Reviewed on: 15th November 2019

Good interest rates for existing savers

I have had Savings accounts for many years with Newbury Building Society and found their rates very good, especially the current Existing Savers account, rewarding their longer term customers. Reviewed on: 15th November 2019

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