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Newbury Building Society: Savings reviews

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4.87
Based on 7,788 reviews, last reviewed 13th Jun 2025
4% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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8%
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Latest highest rating:

5

Went in to look at my saving to maximise my return g... Went in to look at my saving to maximise my return going forward. Renata Warner talked through all my options and implement them immediately. Excellen... Read more Reviewed on: 13th June 2025
John OBrien's avatar
John OBrien

Latest lowest rating:

1

NatWest app won't pay in Can't access online to put money into my new accounts Reviewed on: 1st May 2025
Carole H's avatar
Carole H
Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7788)

Review of the Newbury Building Society, Savings:

The best financial service I have ever received

5
Every time I visit the Winchester branch of Newbury building society, I always come away with a feeling that the values of the company are far above any other competitor. They take the time to discuss my options and help me proactively manage my savings. I have even received congratulations cards when I started a finance role myself. They truly have your back and I will remain a customer far into the future. I align and believe in their values myself. Reviewed on: 11th February 2023
Cameron's avatar
Cameron
Reply from Newbury Building Society Thank you for taking time to leave feedback Cameron, and for your kind words, we appreciate it. We will be sure to share your comments with our colleagues in Winchester, who will be so pleased to hear them. Response date: 13th February 2023
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Newbury Building Society

Went in to look at my saving to maximise my return g...

5
Went in to look at my saving to maximise my return going forward. Renata Warner talked through all my options and implement them immediately. Excellent customer service Reviewed on: 13th June 2025
John OBrien's avatar
John OBrien
Reply from Newbury Building Society Thank you for taking the time to leave feedback John, we do appreciate it and will share your comments with Renata, who will be so pleased to read them. Response date: 13th June 2025
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Newbury Building Society

Hazel was excellent went through all the options wit...

5
Hazel was excellent went through all the options with me, gave confident advise & just generally extremely helpful & nothing felt like too much trouble, very rare these days. Reviewed on: 2nd June 2025
Teresa B's avatar
Teresa B
Reply from Newbury Building Society Thank you for taking the time to leave feedback Hazel, we do appreciate it and will share your comments with Hazel, who will be so pleased to read them. Response date: 3rd June 2025
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Newbury Building Society

In branch service review

5
Members of staff always happy to help their customers. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
We had a savings appointment with Jack, he was very helpful and informative. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Jack made such a positive impression. We'll be sure to pass your feedback along—they’ll be delighted to hear it! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
I would change nothing - everybody is very helpful and friendly. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Very professional and extremely helpful. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
We were served by a young cashier in training , Very polite. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Good customer service, very welcoming - would be good to have a coffee machine. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Really helpful , efficient and friendly. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
I received excellent service Lauren was polite, professional and friendly. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Lauren made such a positive impression. We'll be sure to pass your feedback along—they’ll be delighted to hear it! Response date: 5th June 2025
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Newbury Building Society

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