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Petplan: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.88 (2298 reviews)

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4.83

Based on 2,298 reviews, last reviewed 27th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024

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About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months ...

Petplan Pet Insurance reviews (2298)

Review of the Petplan, Pet Insurance:

Highly recommended!

Great, affordable coverage. Highly recommended. Reviewed on: 1st September 2019

Always excellent costumer service if I have a query.

Always excellent costumer service if I have a query. Always very helpful when I have had to put a claim in. Nice that my vets can put a claim in on my behalf without any questions asked. Reviewed on: 23rd August 2024

Terrific company

Claiming is a breeze and claims are paid within a few days. Very impressive service. Reviewed on: 23rd August 2024

Right cover right price.

Really helpful in ensuring you have the right cover. Knowledgeable staff who understand pet and owner needs. We have cover for life for the dog and lower level cover for a pony because we don’t do a lot with him. Reviewed on: 22nd August 2024

I have used Petplan for my lurcher, Summer for the p...

I have used Petplan for my lurcher, Summer for the past 11 years. From day 1, I've always found them to be very easy to deal with. If I've ever had to call them, they've always dealt with my enquiry in a professional way and all claims have been settled quicky without issue and I've always been kept well informed throughout the process. We very sadly lost Summer recently and even in her final claim, they were kind and understanding. I couldn't fault them. Although their premiu... Reviewed on: 21st August 2024

My vet recommended then the insurance doesn’t pay o...

My vet recommended then the insurance doesn’t pay out as I had a problem with Donny’s front leg and they are associating his back legs. Shocking Reviewed on: 20th August 2024

Wonderful pet insurance

Our little dog has Pruritus which means he needs continuing treatment which Petplan cover, for life! It's wonderful to know our little guy is being well looked after. Claims are handled quickly and efficiently without fuss. Wonderful. Reviewed on: 19th August 2024

fast payment

Prompt payments on claims with wide coverage. Reviewed on: 16th August 2024

Thank you Petplan

Deals with claims so efficiently and quickly. People on the phone are helpful when you call, and I have peace of mind knowing that if I claim, my premium is not affected Reviewed on: 14th August 2024

Insurance also helps you make the right decision

I had the lifetime £7k policy for both of my boys (cats) over the years I never needed to use my insurance but I knew I had purchased it for a reason so kept it, and then one day one of my boys stopped eating, just thinking it was possibly something to do with his teeth/mouth however it was much more serious than that. He was diagnosed with Lymphoma and FIV, the decision we made was to let him go peacefully with us by his side. Our vets dealt with everything and claimed directly... Reviewed on: 6th August 2024

Hassle free and quick claims payment

I've had to claim thousands this year for my three pets insured with Petplan. Each claim was dealt with quickly and all I had to do was fill out a few details online. It meant I could focus on getting my pets back to good health, instead of worrying about when I'll get my money back. Reviewed on: 6th August 2024

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