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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (2342 reviews)

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4.86

Based on 2,342 reviews, last reviewed 27th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Petplan Pet insurance reviews (2342)

Review of the Petplan, Pet insurance:

Hassle free

PetPlan’s no quibble, comprehensive cover cuts out the middle man and pays the vet directly. What’s not to like! Reviewed on: 13th October 2023

Quick response and reliable.

We have been with Petplan for 10years now and they are always supportive, deal with claims in a very sufficient manner and when we lost our beloved pet they offered us plenty of emotional support. I would highly recommend them. Reviewed on: 26th July 2022

Reliable company

Easy to understand website and policy documentation Reviewed on: 26th July 2022

The best pet insurance company

Petplan have given me peace of mind and hassle-free professional service for many years. I never hesitate in choosing them to insure my dogs . Reviewed on: 26th July 2022

HELPFUL, RELIABLE AND CARING

Petplan have always been really supportive and helpful when Bobby has needed treatment and their prompt and caring service has made it much easier to cope. Reviewed on: 26th July 2022

The best vfm insurance

If you love & care for your dog or other pets you must give the the best plan which Pet plan is Reviewed on: 26th July 2022

Reliable on pay-outs, and good value-added too.

Have always had quick, sensitive and accurate pay-outs for my claims. Plus Petplan always send out useful and season specific pet care advice. Little prompts that are timely to help us care for our beloved animals! Reviewed on: 26th July 2022

I always recommend Petplan.

Petplan are a fantastic insurer. My dog has had a number of claims over the years and I don’t feel that his insurance policy has increased as a result. The service from Petplan is fantastic and settlements are quick. Reviewed on: 26th July 2022

The best pet insurance

Petplan are outstanding - I have had numerous health issues with my dog over the last few years and they have never failed to not only payout a claim but also be empathetic and supportive. Knowing they are there to support financially takes off a huge weight when I am trying to emotionally and logistically care for my dog - thank you Petplan! Reviewed on: 26th July 2022

A reliable company

I feel it essential to have a plan that covers a dog’s illness for life and I have found this to be the case with Petplan, as my dog has needed Incurin for many years, which has stopped her from having little accidents round the house. The claim is always paid quickly too. Reviewed on: 26th July 2022

Petplan

This is the 2nd time I have used Petplan and there has never been an issue with them i would recommend them to anybody Reviewed on: 26th July 2022

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