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Petplan: Pet insurance reviews

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4.85
Based on 2,298 reviews, last reviewed 27th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025
Alex L's avatar
Alex L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
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Susan S
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2298)

Fantastic service

5
Petplan paid for our pups medical needs everytime we needed them to without any hassel. They took care of all the money side which was such a weight off of our shoulders during such a stressful time. I am happy in the knowledge if my pup needs any medical care petplan has it covered! 10/10 Reviewed on: 13th October 2021
Amber-mae 's avatar
Amber-mae

Excellent pet insurance

5
Have a gsd with back and hip problems which surgery was required pet plan paid for all claims without any fuss and was always available on phone and on line if needed great customer service will continue to use pet plan with future pets thank you for your help ps Prince is doing very well. Reviewed on: 13th October 2021
martin moss's avatar
martin moss

Brilliant policy

5
When my beautiful cat was diagnosed with an ongoing condition Petplan covered him and provided a personal and efficient service. Claims were settled within three days every time. Amazing. Reviewed on: 11th October 2021
ruthieashton@icloud.com's avatar
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Always there for our dogs

5
When it comes to looking after leggy, fast, impulsive lurchers and greyhounds who like chasing things, Petplan is second to none. Their cover may cost more than supermarket insurers, but they have never contested any claim we have made, have never de-insured our dogs and have always ensured that we can give them the best medical care possible. Worth the peace of mind if you are fond of silly, skinny, accident-prone dogs! Reviewed on: 11th October 2021
S. Woodcock's avatar
S. Woodcock

Easy to join

5
Easy to join! Good value for the amount of cover you get? Reviewed on: 11th October 2021
Jack Horsburgh's avatar
Jack Horsburgh

good plans

5
very happy with cat support now dog Reviewed on: 11th October 2021
sarah jones's avatar
sarah jones

Always there when you need them

5
From fantastic customer service to prompt payments, you really can’t beat PetPlan. Reviewed on: 11th October 2021
Caroline's avatar
Caroline

Never failed

5
Petplan is always thier for us never failed to help . Good cover and service for a very competitive price . You won't go far wrong with petplan . Protect your BEST Friend (s) Reviewed on: 11th October 2021
Martin's avatar
Martin

Pet plan 2021

5
Absolutely brilliant service and never argue about payments we have a 3 year cocker who suffers will bad skin allergies and pet plan have always been there for him and never let us down with payments top class service everytime, thank you. Reviewed on: 10th October 2021
Michael Fulton's avatar
Michael Fulton

Great service

5
Was really sad to loose our beloved cat. Pet plan ensured they took care of what they needed to for us at this very sad time. Reviewed on: 10th October 2021
Donna s 's avatar
Donna s

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