Write a review

Go to business site

Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (2342 reviews)

View other Petplan products

4.86

Based on 2,342 reviews, last reviewed 27th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026

Read all reviews See your review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Petplan Pet insurance reviews (2342)

Review of the Petplan, Pet insurance:

Hassle free

PetPlan’s no quibble, comprehensive cover cuts out the middle man and pays the vet directly. What’s not to like! Reviewed on: 13th October 2023

Trustworthy

Best insurance I've ever dealt with. I always know my pet's claims will be dealt with making the whole experience stress free. Reviewed on: 8th October 2021

Best insurance provider

I have had to make several claims for my 7 year old cavalier king charles spaniel over the last few months send they have always dealt with each claim promptly and fairly keeping me up to date with the process at all times. Very reassuring when you are worried about a member of your family knowing you can do the best for them and not having to cut any corners. Takes one worry away at least. Would highly recommend Petplan. I also work in a veterinary practice and we deal with petplsn on a regular basis and have very few problems with making claims and receiving paymemts Reviewed on: 8th October 2021

My fur babies

Not used my insurance yet and hopefully never will but I know it’s there when I might need it Reviewed on: 8th October 2021

Thank goodness for PetPlan

Never any worries about insuring my beloved dogs - all claims dealt with swiftly and accuratley Reviewed on: 8th October 2021

Compared with other providers, probably the best.

Do not like some of the conditions Reviewed on: 8th October 2021

Worry less Cover !

Professional and fast claim service. Reviewed on: 8th October 2021

Excellent service

Personally not needed to claim against my insurance Reviewed on: 8th October 2021

1st Class

Excellent customer service with really friend helpful staff to ensure you are cared for in your pet’s time of need. Can’t recommend them highly enough. Reviewed on: 8th October 2021

Amazing company

Helped and supported me through hard times with my pet Reviewed on: 8th October 2021

Amazing service

Very good company, I'm a vet nurse and I would always recommend. Easy to make a claim, good value for money and very prompt at paying out Reviewed on: 8th October 2021

Alternative products

Pet Insurance
from PDSA 1.25 from 2 reviews
Pet Insurance
from Pets At Home 4.08 from 6 reviews
Pet insurance
from Lifetime Pet Cover 4.84 from 2401 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub