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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Complete peace of mind

5
Our two cat’s have enjoyed the cover of Petplan for close on 8 and 7 years respectively. We have complete peace of mind that in any emergency our cats are covered. Reviewed on: 30th September 2021
Biianca's avatar
Biianca

Trusted Insurer

5
We have 5 cats insured with Petplan and we have always had a good claims experience. Whenever we have needed advice the call handlers have been very helpful. We wouldn't be without pet insurance and I tell everyone about Petplan and how good they are. Reviewed on: 30th September 2021
Giles Parris's avatar
Giles Parris

Peace of mind and excellent service

5
I have had excellent service from Pet Plan.It is only when you have owned and loved an animal who needs expensive and life long treatment that you realise the importance of good insurance which doesn't end after the first years claim , from a company you can trust. Without Pet Plan I would have lost Bailey years ago as I could not afford the significant on going cost of his medication and treatment. Thank you Pet Plan for the many years of good service ( hope there are a few years left to come ). Reviewed on: 30th September 2021
Carol Scawthon's avatar
Carol Scawthon

Great Support in Difficult Times

5
Petplan have gone out of their way to ensure that our cat got the treatment she needed. They waived some issues and supported us throughout. I will remain a client for as long as we have cats. Reviewed on: 30th September 2021
andyshayes@btinternet.com's avatar
[email protected]

Good price, good advice

4
Amazing company. Used so easily. Good pricing aswell as insurance. Can't recommend enough. Always there for your pet no matter what Reviewed on: 30th September 2021
Sam Turner's avatar
Sam Turner

Pet plan brilliant

5
Just made claim recently and they were so easy to deal with. I’m so glad I had insurance would off really struggled if we didn’t Reviewed on: 30th September 2021
Duncan Royan's avatar
Duncan Royan

Best plan for pets

5
Amazing offers for insurance on your pets. Reviewed on: 30th September 2021
Chloe Redmond's avatar
Chloe Redmond

Amazing Pet Insurance

5
Petplan have helped ensure my golden retriever reached the age of 12 two days ago despite having numerous surgeries along the way including double hip replacement. Would always insure pets with this outstanding company Reviewed on: 30th September 2021
Emma Manser's avatar
Emma Manser

Petplsm My precious insurance

5
Thank you Petplan to make my life and my pet life easier. With you guys I am feeling SAFE because I can trust you 100% . Reviewed on: 30th September 2021
cinzia Noli's avatar
cinzia Noli

A lifetime of support

5
Straight off, not the cheapest, but if you want no quibble birth to death cover, no questions asked and a lifetime of support for your pet, this IS the company to insure with, we have had 16 years fuss free cover, no issues, paid in a short period after the claim, very easy to deal with. Reviewed on: 30th September 2021
Samantha Richards's avatar
Samantha Richards

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