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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Simply the best

5
Always professional when needed just what all pet owners should choose for there pets Reviewed on: 29th September 2021
Gordon sunter's avatar
Gordon sunter

No hesitation in having a months free pet insurance

5
Several years ago we got a new kitten ,my vet checked her and offered pet plan 4 weeks free insurance, unfortunately after two weeks the kitten became very I’ll and despite intense vet care she died, lucky for me Pet Plan paid the £1700 odd bill, only costing me the small access charge. So having just got a new puppy where the breeder offered 4 weeks free Pet Plan insurance, because of t.he previous good service I have had no trouble in accepting another free month as I updated to a full new policy, which was very easy to do, simply explained very clearly all the different levels, options and costs very easy and quick. Reviewed on: 29th September 2021
Cyborg's avatar
Cyborg

Great service

5
The cover offered is excellent and service is great. Reviewed on: 29th September 2021
Jill Blair's avatar
Jill Blair

Amazing communication

5
Always ready to help and easy to talk to Reviewed on: 29th September 2021
Polly Mitchell's avatar
Polly Mitchell

Never had a problem with Petplan

5
My dog has lifelong cover, due to his skin problems, arthritis and he has had 3 operations on his back knees. Petplan has always paid out, no argument. Reviewed on: 29th September 2021
Mrs Whiteland's avatar
Mrs Whiteland

Sensitive and efficient

5
I've been using Petplan for well over ten years and they always pay claims promptly and fairly. They are not cheap, but the peace of mind is worth a lot and its so easy to claim because the vets can send off the forms for you. When my older dog recently died, they sent a message of condolence and adjusted the policy to one dog only without being asked. I'd definitely recommend them. Reviewed on: 29th September 2021
Suzanne Bird's avatar
Suzanne Bird

Very easy to use no problems getting registered friendly helpful people

5
Also get dealt with straight away Reviewed on: 29th September 2021
Suzie Kemmett's avatar
Suzie Kemmett

Fantastic service

5
Brillant pet ins company never had any problems and always paid out Reviewed on: 28th September 2021
debra.shirtcliffe@gmail.com's avatar
[email protected]

Thank you pet plan

5
Fast, efficient reliable and very friendly Reviewed on: 28th September 2021
R K's avatar
R K

The best pet insurance

5
I have previously insured pets with other companies. Some years ago I changed to Petplan and now I would never consider using any other company. Reviewed on: 28th September 2021
sue myers's avatar
sue myers

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