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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (2342 reviews)

View other Petplan products

4.86

Based on 2,342 reviews, last reviewed 27th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Petplan Pet insurance reviews (2342)

Review of the Petplan, Pet insurance:

Highly recommended!

Great, affordable coverage. Highly recommended. Reviewed on: 1st September 2019

Domestic Cat Insurance

Fantastic insurers, give complete peace of mind, I've made several claims for my cat over the past years, both for injuries and diabetic illness and the costs were paid into my bank without quibble within a couple of weeks. Reviewed on: 15th September 2021

Very good nice low prices and low acc

Well I can't give a fill story but I've read part of my contract look really good so far. Reviewed on: 15th September 2021

well looked after

hassle free, animal first, always improving insurance. Reviewed on: 15th September 2021

Lady

I’ve been very lucky with Lady so far and only needed emergency treatment once. Sorted instantly with lovely staff, my sixth year and won’t change … Reviewed on: 15th September 2021

Cannot fault PetPlan - Life Savers

My GSD puppy, Bonnie, unfortunately had some issues with her kidney (renal dysplasia) leading to the kidney being removed at only 4 months old. The surgery and ongoing treatment would of cost over £5000, we of course only paid a small fraction of this. No other insurance company would of covered Bonnie for her condition and I cannot thank PetPlan enough for handing her another life line. As everybody knows our pets are our family and thanks to PetPlan a part of my family is still here with me. Thank you! Reviewed on: 15th September 2021

Excellent policy

Excellent policy makes the claiming experience with my vets quick and easy Reviewed on: 15th September 2021

Excellent

Pet Plan has always offered the best insurance cover for my cat , giving me peace of mind concerning the wellbeing of my pet . Reviewed on: 15th September 2021

A trustworthy policy

PetPlan are very slick to deal with especially with the facility to make claims electronically. Once you make a claim online, you receive your money back extremely quickly. The cover for life is extremely good especially as my pet has a longterm skin condition Reviewed on: 15th September 2021

Quick and easy

I was worried when I first took pet insurance, because of all the stories I heard of companies not paying when needed. But there was no reason to worry with PetPlan. They respond to queries, ask for details from your vet and pay with no trouble. Definitely worth setting up insurance with PetPlan. Reviewed on: 15th September 2021

Peace of mind

This is an excellent insurance provider, there when needed and friendly efficient staff. Well done to all of you. Reviewed on: 15th September 2021

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