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Petplan: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (2342 reviews)

View other Petplan products

4.86

Based on 2,342 reviews, last reviewed 27th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

Missed checkup by 3 months won't pay 2 years later I have had petplan insurance for the past 4 years. I renewed my policy this year and as my dog missed her check up appt by 3 months petplan wouldn't p... Read more Reviewed on: 27th February 2026

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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Petplan Pet insurance reviews (2342)

Review of the Petplan, Pet insurance:

Highly recommended!

Great, affordable coverage. Highly recommended. Reviewed on: 1st September 2019

Fast and reliable

Always easy to contact, confident with my cover and my premium doesn't change with claiming! Reviewed on: 13th September 2021

Brilliant company

Petplan are professional supportive and always end of the phone Reviewed on: 13th September 2021

Great service

Very easy to register and clear, concise instructions about policy . Reviewed on: 13th September 2021

No fancy Jargon!!

Easy to understand policies suitable for all budgets. Fantastic customer service. Went with Covered for Life Classic + Was given two months free too !!! One happy kitten owner Julie Mirfield West Yorkshire Reviewed on: 13th September 2021

Best Pet Insurance

Our dog Bailey has developed a problem with his left rear hock. He required an operation and bills were mounting up higher and higher. Being retired this caused us stress in addition to Bailey being unwell. Having paid each bill at our veterinary surgery the claim was forwarded to Pet Plan and paid to us within days. Amazing service in this day and age of apathy when trying to deal with big companies. Thank you so much, would always recommend Pet Plan Reviewed on: 13th September 2021

Pet plan ie good

We have had noo problems with pet plan Reviewed on: 13th September 2021

Great company

Very easy to insure my cat, website very clear. Gives great piece of mind. Reviewed on: 13th September 2021

Dog insurance

Very easy to sort out your pets insurance Reviewed on: 13th September 2021

Efficient and caring

great response time for claims, easy to contact and good site Reviewed on: 13th September 2021

Simple and affordable

Absolutely great insurance especially as a college student I needed something that would cover me for the worst case scenario but was also realistic price wise which this definitely is. Even with 2 cats I have the security that if anything were to happen I would be able to get my cats the care they needed without putting a dent in my pocket. Highly highly recommend Reviewed on: 13th September 2021

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