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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

fantastic service!!

had my car insurance renewed and fantastic service Reviewed on: 21st September 2022

Really Helpful

Really helpful and efficient. Thanks for the service Reviewed on: 21st September 2022

Great Value

Policy Expert have provided a very competitive quote whilst offering a high level of insurance cover and low excess costs. Customer service is very good and very supportive. Aslong as my insurance quotes remain competitive i will remain a valued customer. My wife insurance renewal is due, i will definitely be using Policy expert. Reviewed on: 21st September 2022

Renewal bonus

Yes given a great renewal deal, having shopped around it soon became clear a better deal was infact impossible. Reviewed on: 21st September 2022

Great Service

Excellent service all round. I wouldn't hesitate to recommend Policy Expert Reviewed on: 21st September 2022

Policy expert have been very helpful, and the Policy does what it says.

I am happy with Policy Expert, as such I have just renewed my policy. Reviewed on: 21st September 2022

Most helpful.Your agent Eddie deserves credit.

Renewal car insurance completed over phone.Phone call to Policy Expert answered quickly and to boot had a reduction to my insurance Policy. Thanks Geoff. Reviewed on: 21st September 2022

Policy expert performance

I have been with policy expert for quite a few years despite viewing other firms . during this time I have found them to be very competitive always offering a very fair price for a very good service. When communicating with them I have always found them to be proffesional and very thorough and always come away knowing what I am getting, due to a very good explanation of what I receiving after being explained all my other options I expect to be with this company for future years Reviewed on: 21st September 2022

Satisfactory service

Very quick friendly helpful service at a competitive price Reviewed on: 21st September 2022

Very helpful

Dealt with my change to the policy, great customer service. Very helpful. Reviewed on: 21st September 2022

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