Smart Money People Logo

Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Policy expert

5
Policy expert is an amazing company their customer service is out standing and they are well priced and I would happily recommend them to anybody Reviewed on: 31st May 2023

Policy Expert are renewal experts!!

5
Competitive pricing, smooth and prompt process, professional staff with product knowledge who can discuss your options in a confident and competent manner. No rushed “against the call handling clock” pressures by polite friendly agents. A pleasure to do business with each year, great to see loyalty rewarded, no taken for granted attitude with Policy Experts!!! Reviewed on: 21st September 2022

renw my policy

5
Great personale to explain the condition Reviewed on: 21st September 2022

EXCELLENT CUSTOMER SERVICE

5
OPERATOR WAS VERY CLEAR IN SPEAKING AND VERY UNDERSTANDING AND VERY HELPFULL Reviewed on: 21st September 2022

Friendly Professional Service

5
Simple easy and Professional renewal with a very competitive price. Reviewed on: 21st September 2022

Great..fast service

4
It was good and informative fast and beneficial great customer service Reviewed on: 21st September 2022

Excellent customer service.

5
Always helpful and friendly staff. Call back when you request a call back regardless of if you miss the call 2 times. Very pleased with the service I have received. Reviewed on: 21st September 2022

Great customer service

5
Great customer service and website, making purchasing and managing insurance a breeze. Reviewed on: 21st September 2022

Awesome, helpful & personable staff.

5
I'm actually able to speak with a HUMAN! Prompt response to all my queries. Helpful and personable staff who take the time to explain everything possible. The service is wonderful and I have already recommended Policy Expert to my family and friends. Reviewed on: 21st September 2022

No fuss

4
Policy Expert won my car insurance last year with a competitive quote and retained it at renewal with another good value quote, not strictly the cheapest but with all their features definitely good all round value. Reviewed on: 21st September 2022

Good service

5
Good price for car incurance, fast service if need it Reviewed on: 21st September 2022

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products