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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Great service

Fantastic quick service when changing my name to my married name on my home insurance. I was then supported and out through to the car team to change it on my car insurance. Reviewed on: 20th September 2022

Easy

One phone call. Easy to change car. Only took 5 minutes. Reviewed on: 20th September 2022

Car policy

So quick and easy to get a great quote and easy to buy the product from these guys Reviewed on: 20th September 2022

Good customer service

these guys have been amazing. Got charged so much and then refunded to match price comparison websites. Reviewed on: 20th September 2022

Fab

Straight forward, easy set up. No complications whatsoever. Customer service is clear and well spoken everytime and information given is easy to understand even for me with dyslexia! Price was unbeatable which is great for single parents struggling to live in the world with the way things are right now. Overall 10/10 best company to date. Reviewed on: 20th September 2022

Fast, personable srvice

Fast, efficient and helpfull service Reviewed on: 20th September 2022

Very satisfied

Fantastic service, answered all the questions, reduced my car insurance £30, thank you. Reviewed on: 20th September 2022

brilliant service

not much waiting time to speak to an advisor. They were able to give me a better price Reviewed on: 20th September 2022

Hassle free insurance

Very competitive prices, no comparison site could match my renewal price. Would recommend Reviewed on: 20th September 2022

Just lovely

Managed to reduce my cost which was fair Reviewed on: 20th September 2022

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