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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Car insurance reviews (5025)

Review of the Policy Expert, Car insurance:

Easy to use, quick service and access your account a...

4
Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Great customer service

5
Easy to deal with and wide range of products. Reviewed on: 15th September 2022

Car insurance.

5
Normally insure my vehicles with the bigger well known companies. The price initially attracted me to Policy Expert. However since being with them communication is great, really friendly staff and really easy to set up a new policy!! Reviewed on: 15th September 2022

Very pleased with service

5
Easy to set up, reasonable price, not made a claim so can’t say how well it was dealt with. Overall very happy. Reviewed on: 15th September 2022

Very easy to understand and helpful customer support

5
Happy with my insurance the price was reasonable and staff i spoke to on the phone where very helpful Reviewed on: 15th September 2022

Amazing customer service!

5
Amazing people, lovely and caring! Thank you….. Reviewed on: 15th September 2022

Easy to use

4
The experience was pretty easy and price was the best I could fine. Reviewed on: 15th September 2022

Excellent

5
Excellent customer service and a willingness to help with any issues Reviewed on: 15th September 2022

Good price good communication

5
Excellent company good communication good price Reviewed on: 15th September 2022

great value car insurance

5
when my insurance was up for renewal I came across policy expert while looking for quotes. I'm very pleased I did I got a very comprehensive policy at a great price. Reviewed on: 15th September 2022

Totally honest and deserved ratings from me

5
Quite simply..excellent customer service. Spot on affordable prices..and the right policy for me Reviewed on: 15th September 2022

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