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RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.11 (235 reviews)

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4.01

Based on 235 reviews, last reviewed 27th Feb 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

60%

14%

10%

Latest highest rating:

5

All round excellence.... I'm not a customer of great wealth, in fact I do have an overdraft facility which I occasionally have the need to use, however my bank (who I've been ... Read more Reviewed on: 27th February 2025

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

RBS Basic Current Account reviews (235)

Review of the RBS, Basic Current Account:

5* to rbs

Fantastic banking easy app when your not tec savy like me Reviewed on: 23rd February 2025

Switch from RSB, make sure your account is closed.

I have left RBS in 2012 via an automatic switch to Lloyds Bank, I'm happy I keep all paperwork in a box, as now 12years later RBS chasing me for outstanding balance on my account, in total £261. I asked deats collection company,where is this det coming from, no answer for this day, just reminders how easy is to make payments online. Stay away from RBS and if you do switch check after month or so if account is definitely close. As mine apparently is still open, even RBS didn't contact me for last 12years. Reviewed on: 16th August 2024

Branch Closures

When i opened the account they had four branches in town Now closing last branch Reviewed on: 14th August 2024

I'd switch if I wasn't so lazy.

All the basic bank stuff is there and works so it's not all terrible, but customer service is non-english speakers hidden behind an AI "helper" obstruction wall and interest rates are non-existent. Plus they've been up to their eyes in every financial scandal of the last few decades. Reviewed on: 24th May 2024

Great bank, their app is really easy to use and my b...

Great bank, their app is really easy to use and my bank card came within days. Reviewed on: 24th May 2024

Very easy to bank with RBS, the app is very user fri...

Very easy to bank with RBS, the app is very user friendly Reviewed on: 13th April 2024

Easy account opening and fast.

Easy account opening and fast. No paper is needed. Reviewed on: 12th April 2024

They lie talk to you like your a idiot scam people s...

They lie talk to you like your a idiot scam people staff are so rude is shocking Reviewed on: 19th March 2024

Great security features.

Their App is easy to use and easy to move money around . Poor interest rates. Very security minded, saved me from being scammed a number of times. Reviewed on: 1st March 2024

Current account holder for many years and very happy...

Current account holder for many years and very happy with service Reviewed on: 19th February 2024

A bit behind the curve on online

Longest bank account a bit behind the curve on online/app - bit annoyed at upsell and “did you know…” boring distracting information in their app. Also just because you have a brand colour don’t use it for everything the text doesn’t read well Reviewed on: 15th February 2024

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