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RCI Bank: Fixed Term Savings Account reviews

Name: Fixed Term Savings Account
Rating: 4.82 (2479 reviews)

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4.87

Based on 2,479 reviews, last reviewed 1st May 2025

179800% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

10%

Latest highest rating:

4

Great bank for savings and helpful staff I find RCI usually has competitive savings rates. The customer service team replies quickly and are always helpful. The one drawback with RCI (and t... Read more Reviewed on: 1st May 2025

Latest lowest rating:

1

RCI online experience Have banked with RCI for a number of years. Always had great customer service without any maturity instruction issues. Straightforward process for onl... Read more Reviewed on: 22nd April 2025

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About this product

With RCi, you can lock your money away in a fixed term savings account.

RCi fixed term savings accounts are available for one, two, three, four or five years. You’ll need to open the account with between £1,000 and £1 million. Unlimited top-ups can be made in the first 14 days.

RCi fixed term savings account reviews help you find out what it’s really like to be a customer. If you’ve used RCi before, you can also leave a review and share your experience.

RCI Bank Fixed Term Savings Account reviews (2479)

Review of the RCI Bank, Fixed Term Savings Account:

Maturity Instructions and Interest Payment not clear

Having had a fixed rate 1 year bond with RCI Bank, I found that when this was nearing maturity the actual instructions not particularly helpful. The internet payment whilst stated as would be made on the date of maturity was not met. After 24 hours post maturity the payment had still not been paid as per account information. I contacted RCI Bank and was told that it could take anything up to 5 days. This information is NOT stated on my account under Interest Instructions. It should be considered particularly under the Consumer Duty that a statement be included on the section Interest Instruction what the actual timescales are. Consumer duty has been introduced to ensure customers are aware of key information. Reviewed on: 30th October 2023

Efficient and easy to use with no hassles.

Efficient and easy to use with no hassles. They do not bombard you with emails! Reviewed on: 14th April 2025

I think RCi bank is great

I’ve been with RCi for a few years now, having various accounts, I have been really happy with the rates offered, the customer service and I love the app Reviewed on: 14th April 2025

Secure nest egg

Have a small amount of savings with RCI Bank, pays a good return. Staff are extremely kind and helpful. They keep me informed of all aspects regarding my account. Reviewed on: 14th April 2025

Supportive, productive and efficient

I've had peace of mind with RCI thanks to every interaction being supportive, productive and efficiently handled. Reviewed on: 14th April 2025

On-line banking app easy to use and quick and effici...

On-line banking app easy to use and quick and efficient service thereafter. Regular updates are useful. Reviewed on: 14th April 2025

Many account options.

Many account options. They have good interest rates. and quick and easy to deal with. Reviewed on: 14th April 2025

Very satisfactory and excellent customer service

Very satisfactory and excellent customer service Reviewed on: 14th April 2025

Excellent security but easy to use. Great service.

Excellent security but easy to use. Great rates and customer services are very helpful if required. Would recommend to eveyone. Reviewed on: 14th April 2025

Future investments.

Every stage of the process was easy to understand and all information was readily available. Reviewed on: 14th April 2025

My fourth RCI fixed bond, should tell you everything

I am now on my fourth RCI fixed bond, which should tell you everything. They are easy to save with, website quick to login & rates always competitive Reviewed on: 14th April 2025

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