Smart Money People Logo
Go to business site
Share this page
Link copied

Saffron Building Society: Mortgages reviews

View other Saffron Building Society products
4.64
Based on 902 reviews, last reviewed 9th Jan 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

competitive rates with digital technology company competitive rates with digital technology from application to swift completion is the main driver for customers. Saffron is getting there in the top c... Read more Reviewed on: 9th January 2026
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M
Visit provider site Read all reviews See your review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Mortgages reviews (902)

Review of the Saffron Building Society, Mortgages:

Useless too slow no knowledge of customer service an...

1
Useless too slow no knowledge of customer service and still waiting for a reply Reviewed on: 20th November 2024
TOM WELSH's avatar
TOM WELSH

Quick efficient and knowledgeable advice

5
Quick efficient and knowledgeable advice Reviewed on: 4th September 2025

Easy and efficient to get what I needed done

5
Easy and efficient to get what I needed done Reviewed on: 4th September 2025

Easy and efficient to get what I needed done

5
Easy and efficient to get what I needed done Reviewed on: 4th September 2025

Anne was very helpful.

5
Anne was very helpful. Dealt efficiently with my enquiry. Reviewed on: 4th September 2025

Good experience .

5
Good experience . Staff are friendly. Reviewed on: 3rd September 2025

Easy to connect to someone, not a robot/chatbox.

5
Easy to connect to someone, not a robot/chatbox. Very thorough and friendly. Reviewed on: 2nd September 2025

Really helpful and patient staff.

5
Really helpful and patient staff. Every time I’ve spoken with a customer service representative they have been friendly and supportive. Reviewed on: 2nd September 2025

Lisa Howard was friendly, professional, efficient an...

5
Lisa Howard was friendly, professional, efficient and knowledgeable. All questions were answered and the solution to my queries found. Reviewed on: 2nd September 2025

Lisa was supremely helpful and friendly and managed...

5
Lisa was supremely helpful and friendly and managed to help access my account with minimal fuss after I had forgotten some log in information. Reviewed on: 2nd September 2025

Kim was exceptional in providing all the information...

5
Kim was exceptional in providing all the information I needed. Reviewed on: 1st September 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill