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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.3 (490 reviews)

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4.31

Based on 490 reviews, last reviewed 30th Jan 2025

68% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

68%

14%

Latest highest rating:

5

Gabbie was great / do expats get a good deal? Gabbie was a pleasure and easy to deal with. Being an expat (even though I was born and lived in the UK for 27 years) then I'm not sure we get much of... Read more Reviewed on: 30th January 2025

Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (490)

Review of the Saffron Building Society, Mortgages:

terrible experience.

terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your company again. Reviewed on: 14th January 2025

Great service, solid products, actual humans

I've been with Saffron for almost 5 years. They were one of the few that could offer the financial product I needed. But over those years the communication has been excellent, and today I called them and a human being answered straight away! That is unheard of these days. Great service, solid products, and long may building societies continue to exist in this country. Reviewed on: 28th January 2025

Knowledgeable and friendly

Rang to switch product, phone was answered quickly by a friendly, knowledgeable and thorough rep Reviewed on: 28th January 2025

Warm, knowledgeable and friendly

Warm, knowledgeable and friendly Reviewed on: 28th January 2025

Excepcionoal customer service and quick in responding.

Excepcionoal customer service and quick in responding. Reviewed on: 27th January 2025

Spoke to Lisa excellent customer service

Spoke to Lisa excellent customer service Reviewed on: 27th January 2025

Excellent product, and professional customer service.

Excellent product, and professional customer service. Always helpful, always friendly. Reviewed on: 24th January 2025

Fantastic First Impression!

Today is my first day as a Mortgage Customer with Saffron Building Society. I have just received my welcome email with my User ID to log into my online account. But I was having problem login in. So, I decided to call Customer services for assistance. I felt so pleased to have had Alannah on the other side of the line! She was so helpful, knowledgeable and professional. She talked me through the process so patiently. She didn't leave me until she was sure that I was successfully logged in. She gave me an excellent first impression of Saffron Building Society. And she even exceeded my expectations. ~ Mr G.O. Solarin (A/c. No. 109711218) Reviewed on: 23rd January 2025

Saffron Self Build - Well Managed

Saffron have been very good at managing my self-build mortgage. They lost my business at the end of that by not providing a replacement product quote at a comprable price in a speedy manner, however the mortgage servicing team have worked very quickly to provide all the necessary details to the new provider Reviewed on: 22nd January 2025

Lookin to renew my mortgage.

Lookin to renew my mortgage. The first person I spoke to passed on the info I gave to Lisa who rang me promptly the following day and was very friendly and informative. Reviewed on: 21st January 2025

Great experience with Lisa

Lisa was extremely helpful, answered all of my questions and took the time to explain everything to me Reviewed on: 21st January 2025

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