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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.59 (897 reviews)

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4.63

Based on 897 reviews, last reviewed 2nd Jan 2026

61% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

Latest highest rating:

5

The bank was helpful and professional in accommodati... The bank was helpful and professional in accommodating a change to my mortgage date. The process was straightforward, and the support provided made ev... Read more Reviewed on: 2nd January 2026

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Mortgages reviews (897)

Review of the Saffron Building Society, Mortgages:

Mortgages review

Happy with them and feel confident to stay the rates are suitable and the communication provided during the process was extremely above standard Reviewed on: 5th March 2020

The bank was helpful and professional in accommodati...

The bank was helpful and professional in accommodating a change to my mortgage date. The process was straightforward, and the support provided made everything easy and stress-free. Reviewed on: 2nd January 2026

A reminder about my 1 st mortgage payment

I got a reminder about my 1 st mortgage payment so I assumed that the DD had not been set up. Lisa explained the situation very clearly that it was only a reminder to ensure that the funds were available in my bank account Reviewed on: 29th December 2025

Very helpful and professional

Kim was very helpful in all senses giving me the products that were available to me. Reviewed on: 23rd December 2025

Got exactly the information I needed

Got exactly the information I needed Reviewed on: 23rd December 2025

I recently applied for a mortgage extension on a BTL...

I recently applied for a mortgage extension on a BTL Expat mortgage. I had great advice and support from Leon, my mortgage advisor. With this type of mortgage the documentation required can be extensive an convoluted, however my experience was very positive. Thanks Reviewed on: 17th December 2025

Very helpful lady.

Very helpful lady. Easy service. Reviewed on: 11th December 2025

Mortgage renewal

My experience relates to a mortgage renewal for a BTL (expat). I found the service provided clear and prompt and without many of the hurdles that one often associates with having to provide foreign documentation. Reviewed on: 10th December 2025

Rosanna was very helpful and good to speak with

Rosanna was very helpful and good to speak with Reviewed on: 8th December 2025

The person I spoke to was really good

The person I spoke to was really helpful, easy to understand and very clear, patient and polite, there's not more you could ask for Reviewed on: 8th December 2025

I just had a call from Safron about my remortgage.

I just had a call from Safron about my remortgage. After going through the initial security checks, Rosanna was good and professional. She explained varionus product types, took her time to listen to my concerns and generally very calm and was comfortable with my enquiry. Reviewed on: 5th December 2025

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