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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5474 reviews)

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4.70

Based on 5,474 reviews, last reviewed 5th Jan 2026

8% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Advice about resetting password I was given very helpful (and patient) advice by Sophie Nuttall when I was attempting to unlock my account and reset my password Reviewed on: 5th January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5474)

Review of the Saffron Building Society, Savings:

Childrens Savings Account

Saffron Building Society continually offers one of the best interest rates for kid's savings. The staff are always friendly, informed and very efficient. Thank you Saffron Building Society - you definitely deserve to win the award. Reviewed on: 12th February 2021

Advice about resetting password

I was given very helpful (and patient) advice by Sophie Nuttall when I was attempting to unlock my account and reset my password Reviewed on: 5th January 2026

really good branch amazing love it

really good branch amazing love it Reviewed on: 5th January 2026

Excellent Service in the Halstead Branch by Sam - th...

Excellent Service in the Halstead Branch by Sam - the boys and Lyn have always been exceptional at helping me. Reviewed on: 5th January 2026

amazing service in the Royston branch

amazing service in the Royston branch Reviewed on: 5th January 2026

Visited Haverhill branch today.

Visited Haverhill branch today. Marvelous that you have a branch that we can visit. Excellent service especially when we had issues with our ISA transfer from Lloyds Bank. Please don't close! Reviewed on: 5th January 2026

Lovely to come in to branch staff friendly and helpful.

Lovely to come in to branch staff friendly and helpful. Always a pleasure. Reviewed on: 3rd January 2026

I came in to open a child's account for my grandson,...

I came in to open a child's account for my grandson, Max was very informative about the children's accounts on offer, and even opened them there and then. I will definitely be coming here mote often Reviewed on: 2nd January 2026

Excellent customer service.

I've always found that Saffron staff deliver excellent customer service, clearly, helpfully and courteously, and that tradition was continued today in my webchat with Lewis Hemingway. i got in touch as I didn't get a reminder when my Bond was due to mature in December 25, so had to ask Lewis to arrange transfer of my savings to a new Fixed Loyalty Bond. Reviewed on: 2nd January 2026

the personal touch

I Had some queries about some savings accounts and Zoe was able to help with these. Setting up an online account didn;t go so well but this was partly my fault. It was also New Year's Eve. Reviewed on: 31st December 2025

I wanted to open a one year bond before the end of t...

I wanted to open a one year bond before the end of the year Reviewed on: 31st December 2025

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