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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6284 reviews)

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4.75

Based on 6,284 reviews, last reviewed 10th Mar 2026

96% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Excellent customer service from Sophia. Sophia dealt with my query regarding my inward transfer of an ISA from another provider extremely efficiently. She followed up for me and called me ba... Read more Reviewed on: 10th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6284)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Staff are always helpful , kind and friendly at the...

Staff are always helpful , kind and friendly at the Ware branch Reviewed on: 15th October 2025

Money withdrawal problems.

Today, I, was chasing up my withdrawal yesterday, of £80. Spoke to your representative, Jodie Wilson. She was excellent. She looked into the matter, &, ascertained that the money, hadn’t been transferred, due to technical issues, &, undertook to keep me informed. This, she did, which was really pleasing. Kind, knowledgeable, &, well spoken. Really helped me, &, fully explained the situation. A pleasure to talk to. Full marks, very happy, with my treatment. Reviewed on: 14th October 2025

Sophia was fantastic.

Sophia was fantastic. Not only did she resolve my immediate issue with making an electronic funds transfer but after initially thinking they would have to send me a letter to set up my online account, she called me back to explain she understood why she wasn't able to do this and we then resolved that issue and got the web/app access setup too. I really appreciated that she took the trouble to call me back having realized why she could trigger an email. It wasn't actually that crucial to me to be able to access online but taking the time to resolve the issue ahead of it being urgent and calling me back demonstrates a level of customer care far too rare these days. Reviewed on: 14th October 2025

Friendly knowledgeable helpful staff

Friendly knowledgeable helpful staff Reviewed on: 14th October 2025

Savings Advice

Very friendly financial discussion Reviewed on: 14th October 2025

Everything very good served by Lynn today

Everything very good served by Lynn today Reviewed on: 14th October 2025

Nice to be able come into branch, and always had a e...

Nice to be able come into branch, and always had a excellent experience. Reviewed on: 14th October 2025

Used to be consistently good savings rates until rec...

Used to be consistently good savings rates until recently- now there’s better rates elsewhere from competitors Reviewed on: 13th October 2025

Easy to open and maintain account

Easy to open and maintain account Reviewed on: 13th October 2025

Excellent to deal with.

Excellent to deal with. I am not local but find your assistants very helpful Reviewed on: 13th October 2025

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