Write a review

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6285 reviews)

View other Saffron Building Society products

4.75

Based on 6,285 reviews, last reviewed 10th Mar 2026

96% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Helpful and knowledgable staff I called and spoke with Chi today who was super helpful in helping me regain access to my account. She spent additional spent time setting me with up ... Read more Reviewed on: 10th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

Verified source

Visit provider site Read all reviews See your review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6285)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Excellent customer service

I locked myself out of my account which will customer service agent resolved very quickly, even though I couldn’t remember my account number. They also managed to set up the maturity request for me to save me having to try and log back in which was great. They were very polite and efficient. Reviewed on: 26th September 2025

Ally and Sam are fantastic hey reallynlook after me

Ally and Sam are fantastic hey reallynlook after me Reviewed on: 26th September 2025

Review for Sophia Nuttall

This review is for Sophia Nuttall who has been dealing with, and resolved, my ongoing issues with the Saffron app which is a nightmare I might add. I have been unable to access my accounts via the app for 6 weeks!! Sophia was my first point of contact when I called. She has been extremely professional, consistent and thorough, throughout the duration of my ongoing issues. Sophia has repeatedly called me with updates, dealt with two forms of compensation and remained calm and caring when I was becoming frustrated at not being able to access my accounts. Sophia is an asset to Saffron and one of the best customer service advisors I have had the pleasure of dealing with. I will be emailing her Manager separately with a more detailed review, but in the meantime, I would ask this review be shown to Sophia so she is aware of how much I appreciated her support and assistance during these past few weeks. Reviewed on: 25th September 2025

Always friendly and efficient, lovely branch

Always friendly and efficient, lovely branch Reviewed on: 25th September 2025

Never had any problems with Saffron

Never had any problems with Saffron Reviewed on: 25th September 2025

Still trying to have my address edited, it has been...

Still trying to have my address edited, it has been over a year since I gave my new address details. Despite speaking to several staff who have been very helpful, this is still not sorted. Reviewed on: 24th September 2025

Happy with the service in Bishops Stortford for payi...

Happy with the service in Bishops Stortford for paying in my cheques. Kendra always helpful!. Reviewed on: 24th September 2025

Recommended the Halstead branch to my friends - grea...

Recommended the Halstead branch to my friends - great branb with really helpful staff always on hand Reviewed on: 24th September 2025

Thanks to Dan for providing great service when we si...

Thanks to Dan for providing great service when we sit down in an office Reviewed on: 24th September 2025

Always great experience at Saffron.

Always great experience at Saffron. Only suggestion is better rates and a better security system such as photo on account Reviewed on: 24th September 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Club Lloyds Saver
from Lloyds Bank 4.25 from 70 reviews
Savings
from Marcus by Goldman Sachs 4.73 from 107 reviews
Instant Access Savings
from Ulster Bank 3.61 from 11 reviews

Want to see more from Saffron Building Society?

Mortgages
from Saffron Building Society 4.66 from 964 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub