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Saffron Building Society: Savings reviews

4.60
Based on 4,411 reviews, last reviewed 7th Jun 2025
19% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Very friendly staff in Haverhill. Very friendly staff in Haverhill. Always very cheery! Reviewed on: 7th June 2025
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Latest lowest rating:

1

Not happy i can't add money to my account and was to... Not happy i can't add money to my account and was told incorrectly Reviewed on: 21st May 2025
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4411)

Review of the Saffron Building Society, Savings:

The staff at Saffron are lovely

5
The staff at Saffron have given me a whole new view of Essex. They are helpful, professional and patient. Reviewed on: 21st October 2024

All my friends and family have accounts here

5
All my friends and family have accounts here Reviewed on: 5th June 2025

It's a good service and bank however localised so mo...

5
It's a good service and bank however localised so moving away changes the efficiency Reviewed on: 5th June 2025

Great experience in the Colchester branch today.

5
Great experience in the Colchester branch today. Ian was very helpful and friendly when sorting out my ISAs. Reviewed on: 5th June 2025

Came into Brentwood to discuss opening a new account

5
Came into Brentwood to discuss opening a new account Reviewed on: 5th June 2025

Nice to have a review in private, very important to...

5
Nice to have a review in private, very important to us saw Lyn for a review good to deal with someone face to face Reviewed on: 5th June 2025

Came into branch today and was chuffed to have met E...

5
Came into branch today and was chuffed to have met Emma as she kindly helped me with an application Reviewed on: 5th June 2025

Lewis H over the telephone was fantastic dealing wit...

5
Lewis H over the telephone was fantastic dealing with all my queries. I was informed by a friend that giving instructions over the telephone was best the way to go and he was not wrong. I was really happy with the service provided Reviewed on: 5th June 2025

Brilliant customer service!

5
The staff don't make you feel rushed when you need help. They are very friendly, amazing customer service. Reviewed on: 5th June 2025

A very happy customer

5
Very short wait to speaker to customer service agent. Was informed how many other customers were in front of me in the queue. The agent extremely helpful and made the process of dealing with account maturity very straightforward. She answered all my questions in a clear and precise style. Her diction was superb. Extremely happy with the options for future investments that she informed me of. Reviewed on: 4th June 2025

Great service at Colchester helped me with questions...

5
Great service at Colchester helped me with questions and sorted everything for me Reviewed on: 4th June 2025

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