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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5504 reviews)

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4.71

Based on 5,504 reviews, last reviewed 12th Jan 2026

9% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Sophia Nuttall Following an in branch appointment last month I had a few follow-up questions. Sophia answered all of these clearly so that I understood (i) where my ... Read more Reviewed on: 12th January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5504)

Review of the Saffron Building Society, Savings:

Help for hearing difficulties.

I have hearing difficulties and am getting over a heart attack, I was a touch anxious over my wife being allowed to do the transaction with my permission. Kendra put me at ease and allowed all to go through after simple but clear security passes. Reviewed on: 1st April 2025

Really helpfully staff in your Royston branch the t...

Really helpfully staff in your Royston branch the team are always more then happy to help with what ever i need. Reviewed on: 9th January 2026

Offered a simple and easy product switch in Haverhil...

Offered a simple and easy product switch in Haverhill to increase the rate on my saving at the counter. Reviewed on: 9th January 2026

Very helpful customer service folk.

Very helpful customer service folk. Almost always solve my issues. Very friendly. Reviewed on: 9th January 2026

Top notch service in the Brentwood branch.

Top notch service in the Brentwood branch. Reviewed on: 8th January 2026

Great customer service from Sophia

My call was quickly connected to Sophia at customer services. I gave Sophia two concise instructions on what I was hoping to achieve over the call, and she calmly and clearly went through my options with me and efficiently carried out my requests; so that I am safe in the knowledge that my daughter is getting the most value from her savings with Saffron Building Society. Reviewed on: 8th January 2026

Max helped me with my maturity, I already have a lot...

Max helped me with my maturity, I already have a lot of paperwork but he simplified things to a great standard. Friendly and efficient service. Reviewed on: 8th January 2026

Max has provided me with great service every time I...

Max has provided me with great service every time I visit the branch. The heating is the best part. Reviewed on: 8th January 2026

First time visiting the Saffron's Brentwood branch.

First time visiting the Saffron's Brentwood branch. Friendly staff and quick and easy service. Reviewed on: 8th January 2026

Zoe C. Saffron Walden Building society

Had to phone as on- line form wasn't cooperating. Zoe was able to sort it all out quickly & efficiently. Good to hear a friendly voice which always makes phone banking less arduous. Didn't have to wait long for Zoe to answer the phone which was an added bonus. Reviewed on: 8th January 2026

Good client relationship

I spoke to Zoe who was extremely friendly and helpful. She answered my query immediately and gave me information verbally and confirmed I would receive letter by post as well. Reviewed on: 7th January 2026

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