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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.61 (4274 reviews)

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4.59

Based on 4,270 reviews, last reviewed 8th May 2025

73% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Excellent customer service from all at Royston branch Excellent customer service from all at Royston branch Reviewed on: 8th May 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4274)

Review of the Saffron Building Society, Savings:

Customer support.

I went into branch with my husband as we were having a problem accessing our online savings.Staff on duty were more than helpful and very patient. We were helped with how to set up passwords and staff downloaded the app onto my phone. As we are older customers this support is invaluable and not something banks offer anymore. Indeed our bank no longer has branches we can access. Reviewed on: 6th May 2025

Very happy with service and review with Lyn

Very happy with service and review with Lyn Reviewed on: 8th May 2025

Friendly, professional service in Colchester

Friendly, professional service in Colchester Reviewed on: 8th May 2025

Nice staff David and Lauryn.

Nice staff David and Lauryn. Colchester Reviewed on: 8th May 2025

New to Saffron and excellent service

New to Saffron and excellent service Reviewed on: 7th May 2025

Max helped me open up two ISAs, which I had trouble...

Max helped me open up two ISAs, which I had trouble opening online. Very informative and helpful Reviewed on: 7th May 2025

Great team, great isa product.

Great team, great isa product. Walked in and both the lady and guy were helpful Reviewed on: 6th May 2025

MAKE UP BOOKS AT ROYSTON AND WITHDFREW CASH

MAKE UP BOOKS AT ROYSTON AND WITHDFREW CASH Reviewed on: 6th May 2025

LOOKING AT ISA AND VERYU HELPFUL

LOOKING AT ISA AND VERYU HELPFUL Reviewed on: 6th May 2025

Emma made the difference

Had to queue but once at counter Emma made the wait worthwhile. Friendly and great chat Reviewed on: 6th May 2025

Love the Brentwood team

Came in for a cheque and Emma helped me with other bits also Reviewed on: 6th May 2025

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