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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5467 reviews)

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4.70

Based on 5,467 reviews, last reviewed 2nd Jan 2026

6% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Excellent customer service. I've always found that Saffron staff deliver excellent customer service, clearly, helpfully and courteously, and that tradition was continued today in... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5467)

Review of the Saffron Building Society, Savings:

Ian at the Brentwood branch was exceptionally helpful.

Ian at the Brentwood branch was exceptionally helpful. I have dealt with Ian on a couple of occasions and he always goes over and above to assist. He also explains things in easy terms where you leave feeling you have understood all terms of the products. Reviewed on: 12th May 2025

Jodie Wilson

First class customer service delivered in a first class way. Professional, efficient and friendly. Well done. Reviewed on: 22nd December 2025

Needed my books updated and wanted to check how much...

Needed my books updated and wanted to check how much interest would be added on. Reviewed on: 22nd December 2025

Zoe was very reassuring

Good response and assistance by telephone. Help given by Zoe. Reviewed on: 21st December 2025

Sophia dealt with my enquiry

Sophia dealt with my enquiry and actioned the requests competently and quickly all performed with one phonecall Reviewed on: 20th December 2025

Came in withdraw some cash, account was on hold, Rep...

Came in withdraw some cash, account was on hold, Rep and consultant sorted it all out for me very smoothly Reviewed on: 20th December 2025

Very good service been a member for 50 years.

Very good service been a member for 50 years. Reviewed on: 19th December 2025

Very happy still in town, always nice helpful staff...

Very happy still in town, always nice helpful staff at halstead Reviewed on: 19th December 2025

Been members many years always great at Halstead ser...

Been members many years always great at Halstead served by Lyn today Reviewed on: 19th December 2025

Sophia - helped me today.

I spoke with Sophia today and she was very helpful in trying to sort out my logging-in problems. Thank you Sophia for your help. Reviewed on: 18th December 2025

Security question issue

Called Sophia today to sort out an issue with a security question. She was able to resolve it without me having to go into my local branch. She was an absolute star. Thanks Sophia for your patience and help. Reviewed on: 18th December 2025

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