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Saffron Building Society: Savings reviews

4.74
Based on 5,939 reviews, last reviewed 30th Jan 2026
91% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Good savings and interest rates. Good savings and interest rates. Reviewed on: 30th January 2026
Rachael winters 's avatar
Rachael winters

Latest lowest rating:

1

Never answer phone. Never answer phone. Absolutely the worst society have used. Reviewed on: 27th January 2026
richard munford's avatar
richard munford

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5939)

Review of the Saffron Building Society, Savings:

Best rates, easy account opening

5
Although the monthly limits on Regular Saving accounts are lower than many other institutions, the interest rate beats most others. I also like the fact that it is so simple to open another account online. Reviewed on: 27th January 2020

excellent service over many years

5
I have been with Saffron for many years and like using local if I can. Service in both branch and online have been good and I will continue to use and recommend to others if I get the opportunity. Reviewed on: 30th January 2026

Brilliant staff and great service in Haverhill

5
Brilliant staff and great service in Haverhill Reviewed on: 30th January 2026

Always very good in Haverhill branch

5
Always very good in Haverhill branch Reviewed on: 30th January 2026

Branch staff were so helpful.

5
My 2 year ISA was due to mature, I don't do online banking so went into the Saffron Walden branch and the staff were so helpful giving me all the options and made it easy to transfer to a new suitable product. Reviewed on: 29th January 2026

Kendra was fantastic in helping me with a range of i...

5
Kendra was fantastic in helping me with a range of issues Reviewed on: 29th January 2026

REALLY GOOD Building Society

5
We recently opened a charity savings account. As I have not been involved with such an account before I required some assistance. The staff were brilliant and when I went into my local branch to make a deposit, I was very impressed by the service Reviewed on: 29th January 2026

Good building society savings account.

5
All I could ask for in a building society savings account. Support staff good. Reviewed on: 29th January 2026

I only have savings in my accounts.

5
I only have savings in my accounts. Whenever I have needed advice or details the staff are always very pleasant and obtain the information I require. Reviewed on: 29th January 2026

Customer Service

5
excellent and efficient service on line, friendly and always helpful, and you always get to speak to someone when you telephone. Reviewed on: 29th January 2026

Exceptional customer support and competitive account

5
I feel the savings accounts all competitive but more importantly for me the customer service I have received has been exceptional. I also believe that by saving with saffron building Society, I am supporting their investment in my local community. They have made me feel like they really care about me as one of their customers. Reviewed on: 29th January 2026

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