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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.61 (4274 reviews)

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4.59

Based on 4,274 reviews, last reviewed 8th May 2025

72% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Very enjoyable in the Colchester branch. Very enjoyable in the Colchester branch. Lauryn was very helpful and was great to speak to someone in person who was really knowledgeable. Reviewed on: 8th May 2025

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Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4274)

Review of the Saffron Building Society, Savings:

Customer support.

I went into branch with my husband as we were having a problem accessing our online savings.Staff on duty were more than helpful and very patient. We were helped with how to set up passwords and staff downloaded the app onto my phone. As we are older customers this support is invaluable and not something banks offer anymore. Indeed our bank no longer has branches we can access. Reviewed on: 6th May 2025

Very quick and helpful getting ISA open in Colcheste...

Very quick and helpful getting ISA open in Colchester branch. Lauren was friendly and efficient. Great service as new customers Reviewed on: 3rd May 2025

Great service, efficient and professional

Great service, efficient and professional Reviewed on: 1st May 2025

Helpful and friendly as always they are in my local...

Helpful and friendly as always they are in my local branch Reviewed on: 1st May 2025

Excellent service in Colchester as always

Excellent service in Colchester as always Reviewed on: 1st May 2025

Great customer service

They answer the phone and then resolve the query. All done very politely. I know that may sound 'normal' but it isn't really anymore. Reviewed on: 1st May 2025

Veryygoood great service from cokchester

Veryygoood great service from cokchester Reviewed on: 1st May 2025

All the Halstead staff are brilliant and look after me

All the Halstead staff are brilliant and look after me Reviewed on: 1st May 2025

No notice of my ISA maturity by Post.

No notice of my ISA maturity by Post. Spoke to a charming and helpful operative on the help number that took my details and opened a two year account to continue savings. I cannot trust my computer with on line finance. Reviewed on: 30th April 2025

CAME TO UPDATE PASSBOOKS IN ROYSTON

CAME TO UPDATE PASSBOOKS IN ROYSTON Reviewed on: 30th April 2025

Tried, but didn't happen

The agent, Emily, was very helpful but unfortunately the product didn't work out to be suitable. Reviewed on: 30th April 2025

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