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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5541 reviews)

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4.71

Based on 5,541 reviews, last reviewed 17th Jan 2026

8% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Jodie was patient and extremely helpful. Jodie was patient and extremely helpful. She helped me navigate the security system and helped me to choose my personal andwers Reviewed on: 17th January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5541)

Review of the Saffron Building Society, Savings:

Customer support.

I went into branch with my husband as we were having a problem accessing our online savings.Staff on duty were more than helpful and very patient. We were helped with how to set up passwords and staff downloaded the app onto my phone. As we are older customers this support is invaluable and not something banks offer anymore. Indeed our bank no longer has branches we can access. Reviewed on: 6th May 2025

The staff at Halstead are always so helpful and frie...

The staff at Halstead are always so helpful and friendly Reviewed on: 15th January 2026

All Colchester staff are friendly, helpful and a gre...

All Colchester staff are friendly, helpful and a great sense of humour! Reviewed on: 14th January 2026

Very impressed with the service I received by Lyn at...

Very impressed with the service I received by Lyn at Halstead Reviewed on: 14th January 2026

Very pleasant and helpful service at Haverhill

Very pleasant and helpful service at Haverhill Reviewed on: 14th January 2026

Very good and alwyas friendly been coming to us for...

Very good and alwyas friendly been coming to us for years. Reviewed on: 14th January 2026

Always polite, friendly and helpful at Haverhill branch

Always polite, friendly and helpful at Haverhill branch Reviewed on: 14th January 2026

I like that there is a branch in Haverhill.

I like that there is a branch in Haverhill.Staff are all excellent, i also like that i have a passbook for my accounts Reviewed on: 14th January 2026

Excellent service on the phones from Ally - very eff...

Excellent service on the phones from Ally - very efficient and informative Reviewed on: 14th January 2026

Zoe review

Everything managed politely and effeciently Reviewed on: 13th January 2026

Everything has been very good, got what I need to ge...

Everything has been very good, got what I need to get done. Lynn was very helpful Reviewed on: 13th January 2026

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