Write a review

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6347 reviews)

View other Saffron Building Society products

4.76

Based on 6,347 reviews, last reviewed 26th Mar 2026

106% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Natalie was fantastic today, great knowledge, person... Natalie was fantastic today, great knowledge, personable, polite & efficient - she made the whole experience stress free……thank you Reviewed on: 26th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

Verified source

Visit provider site Read all reviews See your review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6347)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Local branch with good staff.

Local branch with good staff. Nice to be able to actually go in a building and talk to someone. Reviewed on: 24th January 2024

When setting up accounts for my grandchildren all st...

When setting up accounts for my grandchildren all staff were very helpful and made the process easy. All information provided was clear and easy to understand Reviewed on: 24th January 2024

I needed my online ID and password to be reissued.

I needed my online ID and password to be reissued. This was fine, but they told me that the password would have many symbols. The password had no gap between "your new password is:(s,vu@..... As a result I didn't know exactly where the password should start? I managed to lock myself out again. The 2nd person I spoke to told me the password should have 10 characters, this made it much easier to identify and I logged in straight away. It would save a lot of time and confusion if the password had an obvious gap or staff told customers that passwords are 10 characters long in the first place. Reviewed on: 24th January 2024

Changes to interest rates

Their regular saver now has a variable rate of interest, not fixed Reviewed on: 24th January 2024

Early days.

Early days but good so far. Looking for regular saving accounts and places park money for future 'big buys' Reviewed on: 19th January 2024

I had a bond that needed renewing which I have commi...

I had a bond that needed renewing which I have committed to. Your girls were really pleasant and helpful but receiving the cheque and paperwork has not been easy. Reviewed on: 19th January 2024

Saffron have always been helpful with since I joined!

Opening my recent accounts was made very easy as well as the financial advice give to me has been very useful. Reviewed on: 17th January 2024

Quick and helpful response to enquiries.

Whenever I've phoned up the response has been punctual and helpful. Reviewed on: 17th January 2024

good interest rate, very good customer service

good interest rate, very good customer service Reviewed on: 16th January 2024

The difficulty of opening a new account on maturity

My wife and I wanted, on the maturity of our regular saver account to open a new regular saver. Instead of postal details , as helpfully in the past , they came by email. The maturity proceeds were sent to our bank, as wanted, but your email described them as “withdrawals . I have received a letter advising of the new account, but my wife has heard nothing at all. My standing order was cancelled, because payments for the old account were returned, described incorrectly as a withdrawal , no standing order form for tge new account was sent, as hitherto, and after holding on at tge phone today, I was told that we would have to set up a new Standing order, without information being offered. The fantastic service of your Society in the past, seems to have been sacrificed to the impersonal internet . To compound things, when I attempted to set up an S.O. The Bank sent you £100, before I could quote my account number, or confirm the payment as correct! Reviewed on: 16th January 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Everyday Saver
from Halifax 3.76 from 98 reviews
Extra Saver
from Sainsburys Bank 2.29 from 6 reviews
Savings
from Marcus by Goldman Sachs 4.76 from 112 reviews

Want to see more from Saffron Building Society?

Mortgages
from Saffron Building Society 4.66 from 987 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub