Smart Money People Logo

Saffron Building Society: Savings reviews

4.71
Based on 5,513 reviews, last reviewed 13th Jan 2026
6% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Zoe review Everything managed politely and effeciently Reviewed on: 13th January 2026
Peter W's avatar
Peter W

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5520)

Review of the Saffron Building Society, Savings:

All fab, especially Danielle

5
The staff who have helped me - mostly the lovely Danielle - were so friendly, knowledgeable and helpful. It's always a pleasure to phone up. Reviewed on: 18th July 2024

Great customer service from Sophia

5
My call was quickly connected to Sophia at customer services. I gave Sophia two concise instructions on what I was hoping to achieve over the call, and she calmly and clearly went through my options with me and efficiently carried out my requests; so that I am safe in the knowledge that my daughter is getting the most value from her savings with Saffron Building Society. Reviewed on: 8th January 2026

Max helped me with my maturity, I already have a lot...

5
Max helped me with my maturity, I already have a lot of paperwork but he simplified things to a great standard. Friendly and efficient service. Reviewed on: 8th January 2026

Max has provided me with great service every time I...

5
Max has provided me with great service every time I visit the branch. The heating is the best part. Reviewed on: 8th January 2026

First time visiting the Saffron's Brentwood branch.

5
First time visiting the Saffron's Brentwood branch. Friendly staff and quick and easy service. Reviewed on: 8th January 2026

Zoe C. Saffron Walden Building society

5
Had to phone as on- line form wasn't cooperating. Zoe was able to sort it all out quickly & efficiently. Good to hear a friendly voice which always makes phone banking less arduous. Didn't have to wait long for Zoe to answer the phone which was an added bonus. Reviewed on: 8th January 2026

Good client relationship

5
I spoke to Zoe who was extremely friendly and helpful. She answered my query immediately and gave me information verbally and confirmed I would receive letter by post as well. Reviewed on: 7th January 2026

Sophia was excellent.

5
Sophia was professional but also warm ad helpful. She also resolved our requests in an efficient manner. Reviewed on: 7th January 2026

Accessing Information

4
Sophia was helpful and completed my request. The system was howeve, slow. Reviewed on: 7th January 2026

Great to see max still going strong in the branch.

5
Great to see max still going strong in the branch. His service always stands out Reviewed on: 7th January 2026

Very grateful to be taken into an office and helped...

5
Very grateful to be taken into an office and helped out. Thank you Dan for the service Reviewed on: 7th January 2026

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products