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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,106 reviews, last reviewed 14th Sep 2026

36400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good communication Good communication regarding policy information. Fair prices. Reviewed on: 14th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Excellent service

Saga is such a good company to deal with and I wouldn't hesitate to recommend it to anyone!! Reviewed on: 28th September 2021

3year fixed deal

3year fixed deal a no brainer. Good deal Reviewed on: 28th September 2021

Prompt help when needed

Prompt payment of a claim… no argument and help with valuation Reviewed on: 28th September 2021

Could not be more helpful when I had a claim

Sue was wonderful, contacted my wife and I every week and chased up any slow work Reviewed on: 28th September 2021

Good value for money

Good honest quote and follow up. I have found Saga Insurance to be good value like its cruises. Reviewed on: 28th September 2021

Excellent cover for a reasonable price

Fortunately we’ve never had to claim on our insurance but I’m confident that the service would be excellent. All phone calls are handily in a professional but friendly way. I like the option of a 3 year fixed price. Reviewed on: 28th September 2021

House Insurance Claim

Our recent claim was dealt with promptly and efficiently Reviewed on: 28th September 2021

First class service when I needed to post a claim.

I had an accident with one of my hearing aids which could not be repaired by the manufacturer and the model had been superseded by a new version. Saga gave excellent customer service with a minimum of fuss and authorised a replacement pair very quickly. First class service and excellent customer care. Reviewed on: 28th September 2021

Good friendly, helpful company

Easy to talk to. Good product at a fair price. All you need. Reviewed on: 28th September 2021

Quick, professional service

Professional and clear introductions to get on to my online account with Saga. Reviewed on: 28th September 2021

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