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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

93% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Have recently switched to Saga

Have taken the leap and switched to Saga recently. Very straightforward policy, knowledgeable staff who speak clearly and are happy to answer questions ensuring I understood my policy. Competitive price for such a comprehensive policy Reviewed on: 13th September 2021

Peace of mind I have the best cover for my family and need

I beleive that saga go that bit extra for there customers there is always someone to speak to if I need them Reviewed on: 13th September 2021

Easy to use

Never had any problems staff courteous and very helpful easy peasy nice and easy Reviewed on: 12th September 2021

trustful

I strongly recommend the saga home insurance service as they are really trustworthy and kind quick reply. Reviewed on: 12th September 2021

Claim

Only ever had one claim for our drains. The response was very quick and delt with efficently. Reviewed on: 12th September 2021

Perfection Insurancyfied !

The easiest simple way to get insured with excellent staff great prices and a warm fuzzy feeling at the end of the call. I return year after year as it is assuring my insuring is so easy to do! Reviewed on: 12th September 2021

Can't rate highly enough

Easy to renew online, but telephone service from very helpful and efficient human beings (not automatons) is first class. Reviewed on: 12th September 2021

Good product comparable to other companies

Good experience when booking ..like the 3 year fixed deal.. Reviewed on: 12th September 2021

Reasonably priced

Reasonably priced insurance. Easy renewals and no fuss approach. Reviewed on: 12th September 2021

Reliable service

No stress when we needed help excellent help and customer service Reviewed on: 12th September 2021

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