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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2707 reviews)

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4.68

Based on 2,707 reviews, last reviewed 3rd Nov 2025

229% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Think of a number and double it . Just received my renewal it has increased by more than double .Great difficulty contacting them to cancel and get written verification,, received v... Read more Reviewed on: 3rd November 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2707)

trustful

I strongly recommend the saga home insurance service as they are really trustworthy and kind quick reply. Reviewed on: 12th September 2021

Claim

Only ever had one claim for our drains. The response was very quick and delt with efficently. Reviewed on: 12th September 2021

Perfection Insurancyfied !

The easiest simple way to get insured with excellent staff great prices and a warm fuzzy feeling at the end of the call. I return year after year as it is assuring my insuring is so easy to do! Reviewed on: 12th September 2021

Can't rate highly enough

Easy to renew online, but telephone service from very helpful and efficient human beings (not automatons) is first class. Reviewed on: 12th September 2021

Good product comparable to other companies

Good experience when booking ..like the 3 year fixed deal.. Reviewed on: 12th September 2021

Reasonably priced

Reasonably priced insurance. Easy renewals and no fuss approach. Reviewed on: 12th September 2021

Reliable service

No stress when we needed help excellent help and customer service Reviewed on: 12th September 2021

Water leaks

I have needed the services of Saga’s home cover to do repairs following a water leak. The repairs have been efficiently and politely and with frequent phone calls to update me and. check on progress. Reviewed on: 12th September 2021

Horrendous customer service

Lovely sales team when they want your renewal... Could not wait to dismiss my claim when I needed help though. Incompetent robot on the phone and then a computer generated letter instead of the promised phone call from the manager. A terrible customer experience. Reviewed on: 12th September 2021

Excellent home contents insurance

Saga home contents insurance is excellent value for money, the cover provided is very comprehensive. Reviewed on: 11th September 2021

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