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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Personal service

I have had my home insurance with SAGA for the past 5 years or so. The cover level is second to none and currently on a fixed price for 3 years. The staff treat you with respect and as a person, not a number Reviewed on: 5th August 2021

When you really need it

I have my home insurance with Saga as part of my employment benefits, I know I should say this but I really do find the cover exceptional and it really does count that you have insurance for when you need to claim - superb service, quality and claims experience. That's my vote! Reviewed on: 4th August 2021

Best Home insurance.

Good fair competitive price. Customer service 100%. Never had to wait in a queue. Cannot fault. Stayed with them for 3 years now. Reviewed on: 31st July 2021

Excellent value Insurance

The home insurance cover in my policy is very comprehensive and the service from Saga staff is second to none. Excellent value for money Reviewed on: 31st July 2021

The 'Old' Saga is back!!

Used Saga for years but moved away as prices were not so good & customer service reps seemed to be more impatient. Have come back because all this has improved to the level it was years ago & with best prices for my property. It feels like coming home!! I feel that once bought I am reassured I'm covered properly & should I need to contact Saga they will deal with me politely, with no rush & with expertise. I need this after being widowed this year & although I'm younger (!),bereavement & redundancy both in a few short months has addled my brain in a way I never thought possible. Thank you Saga. Reviewed on: 30th July 2021

Good value for money

very pleased with home insurance saved alot compared with other companies espially fixed 3 year deal Thanks alot saga. Reviewed on: 13th March 2021

good value for monmey

Saga solved a choked drain problem for us at no expense to us. Thanks again Reviewed on: 25th September 2020

Trust...always good customer service

I have had, over the years, rebuilt wall after car crashed through it, a sink hole due to water leak. Saga accepted claims with no hassle efficiently and quickly. Thank you. Reviewed on: 19th September 2020

Always have well spoken telephone operators

Very comparable prices for renewal Reviewed on: 19th September 2020

Easy to transfer over to and a good price

Very Satisfied overall - from leaving my old insurer (Coop) and a good price and same service as my previous insurer Reviewed on: 18th September 2020

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